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    Live Chat every Sunday, 7PM Eastern

    I must say that the company has been most enjoyable. BOS-T-Time
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    Desserts changed again?

    It's all tonic to me. Unless you want some tonic water with your drink. Regards, BOS-T-Time
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    hotels around Atlanta Amtrak station

    Hello, Out of curiosity what do you do when, for instance, the Crescent arrives in Atlanta at 08:30 and the hotel check-in is not until the afternoon? Do some hotels offer a very early check-in? I for one, would like to get to a room, shower, and rest up before heading back out again. I am just...
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    Is Amsnag down today.

    Hello everyone! Is anyone else having an issue trying to access Amsnag? I am getting a "Fatal Error". BOS-T-Time.
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    Connection from Acela to LD train allowed?

    Hello, You might have to book the segments separately as the website might not be picking up the Acela connections out of WAS as there are Regionals that are better timed. If you do book them separately the connections are not guaranteed, but there are a number of trains after the "allowed"...
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    NARP discount and booking a through trip with Acela.

    Hello, I am attempting to book a trip BOS-NYP-ATL. BOS-NYP on Acela and NYP-ATL on the Crescent with a roomette. When i attempt to book the trip using my NARP discount it disallows the discount (rightfully so) on the Acela portion. Yet it does not apply the discount to the rail fare of the...
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    Amtrak iPhone app - Passport feature disabled

    Hello, I have an I-Phone 4 with the updated IOS-7, and I downloaded the Amtrak App update but unfortunately I can still not access the Passport function. In fact I can not access any of the options on the App unless I log on to my account. It is as if the App is frozen, when I place my finger...
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    amtrak.com Changes

    Hello, I guess I am with the ones that do not like change, especially to a system that seemed to work just fine and was very transparent in regards to what you are paying for. I did a test booking on the 23 OCT from BOS-ATL via NYP. Northeast regional at 8:15 connecting to the Crescent. The...
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    Northeast Regional business class

    Hello and welcome to the Northeast, You are correct in saying that there are no actual seat reservations. You are guaranteed a seat in business class with your reservation but it is open seating on a first come, first serve basis. The business class car is located at the front end of the train...
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    Amtrak Station Status Boards (beta)

    Wow! I love it, this is wicked awesome! Thank you for putting the time and effort into this, another fun thing to occupy my day with and get real time information for a specific station. Sweet!
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    Waterloo, IN to Whitefish, MT on the Capitol Limited and Empire Builde

    Hello, Thank you so much for writing this report, I thoroughly enjoyed reading it and I second/third/fifth/tenth that you can NEVER have enough pics!! BOS-T-Time
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    Amtrak app version 1.6

    Hello, Amtrak app version 1.6 is out today. Three updates including better station information with map integration, along with recently selected stations for a quicker look up. My favorite update is the ability to swap the to and from origination and destination when searching for...
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    Is hot water easily available on CZ for Sleepers

    Hello, I bought this immersion heater at my local Ace Hardware: http://www.acehardware.com/product/index.jsp?productId=1333319 This thing is amazing, just make sure you put it in the water BEFORE you plug it in, and unplug it BEFORE you take it out of the water. If you do not have it covered...
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    Palmetto, Savannah - Fayetteville - Savannah Feb. 13, 2013

    Great report! I always wondered why someone would pay for business class on either the Palmetto or the Pennsylvanian when they can stay in coach and get a Amfleet II LD coach with the leg rests. Does Amtrak specifically utilize the Amfleet I coach for passengers only travelling short distances...
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    Using a voucher

    Hello, I exchanged my evoucher for my tickets and received another evoucher for the residual value. So another phone call with my "girl" Julie and a run into the station with the next booking. When they are finally able to exchange them over the phone, online, or through the app, it will be a...
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    Using a voucher

    Hello, I am wondering when Amtrak is going to have the capabilities to accept evouchers for payment over the phone? Is it because when you pay for a ticket with an evoucher and their is residual value you get a paper voucher for the difference that they are unable to do so? Why can the system...
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    Viewliner Toilet Question

    Hello all, I just ended my call with Amtrak reservations and was able to change my room for the trip to an odd number room so I can sit facing forward without sitting beside the toilet. The agent actually said that she can change the room without an addition add/collect due to the currect...
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    Viewliner Toilet Question

    Hello, I am traveling on the Crescent this week and am booked in an even number room. Now normally the sleepers are located with bedrooms towards the front of the train which means siting in an even room one would end up sitting next to the toilet to face forward. It also means that I will be...
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    Sad. Pedestrian killed by Acela in Attleboro, MA.

    Local news is saying the person was on the tracks for an unknown reason, so was trespassing. Very sad though, I hope the Engineer is O.K. as I am sure he or she is pretty shaken up...
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    Sad. Pedestrian killed by Acela in Attleboro, MA.

    I am almost positive that there are no crossovers for passengers at Attleboro Station, I believe you have to cross under the tracks by way of Mill Street or Main street. I am thinking that the person was standing too close to the edge of the platform perhaps? It's a shame either way though...
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