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This may be a bit premature, but I’m wondering if anyone has been awarded the double points promised to those signed up for the Spring Training promotion. I noticed that our westbound travel from April 24th-25th appeared on my husband’s AGR account yesterday — the usual two points per dollar...

Back from our trip to Winslow, Arizona’s La Posada aboard the Southwest Chief — not an unqualified success, I’m afraid. When we boarded at Galesburg, IL, on Saturday the 24th, after having driven up from Kentucky the day before in a driving rainstorm, the rain was still pouring and continued to...

Just back from our maiden two-week train trip, and I've searched everywhere for the e-mail address I know I've seen here for a Customer Service management name to report train problems to. Can't find it -- help, anyone? Everything went reasonably well except for the Coast Starlight Train 14...

On the return part of our trip next month, we'll leave San Diego on the first Surfliner of the day, just past 6 a.m. The Amtrak site mentions "complimentary light snacks and beverages," and that "sandwiches and snacks" are sold in the café car. None of this sounds breakfast-y, though. Does...

Hello all -- first-time post, although I've read here since summer. As fairly recent retirees, my husband and I are planning a long-distance train trip -- my first since childhood, when my parents put me in the capable hands of a series of kindly "sleeping-car porters," as they were called back...