Amtrak badly underestimated the number of people who would show up last year and they also oversold the "express tickets", creating a huge nightmare. I also think that they figured that people would move through the equipment displays faster than they actually did.
The year before in Philly, the tickets worked as promised and intended. The line for those without was huge and easily an hour or more wait, while those of us with tickets waited maybe 5 to 10 minutes at most in a line, before being let down to platform level.
The year before in Philly, the tickets worked as promised and intended. The line for those without was huge and easily an hour or more wait, while those of us with tickets waited maybe 5 to 10 minutes at most in a line, before being let down to platform level.
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