trainaddict
Train Attendant
- Joined
- Dec 10, 2013
- Messages
- 27
Dear Amtrack,
I took the train for the first time from Virginia to Atlanta, and I got there late. Not just a little late, but more than 5 hours late.
I want my refund.
I have heard from your representatives on this board that Amtrack is reliable, safe, friendly, and courteous, but I didn't get any of that from this train. First, it was not reliable, because I got there over 5 hours late. As a result I could not eat breakfast with my niece who is sick. Safety? Think again. How can transportation be safe when there are no checks when you board? In the age of terror this is unacceptable. Secondly, friendly and courteous. When I asked the worker why we were delayed he said he would have to find out from his "supervisor" but he never came back and told me. All this goes to show that the government again fails to run a business because of endless regulation. Where did it lead? To a late train and one disappointed customer. This is no way to treat someone who honestly wanted to enjoy a trip but could not because of everything mentioned. I will never take Amtrack again.
Thank you.
I took the train for the first time from Virginia to Atlanta, and I got there late. Not just a little late, but more than 5 hours late.
I want my refund.
I have heard from your representatives on this board that Amtrack is reliable, safe, friendly, and courteous, but I didn't get any of that from this train. First, it was not reliable, because I got there over 5 hours late. As a result I could not eat breakfast with my niece who is sick. Safety? Think again. How can transportation be safe when there are no checks when you board? In the age of terror this is unacceptable. Secondly, friendly and courteous. When I asked the worker why we were delayed he said he would have to find out from his "supervisor" but he never came back and told me. All this goes to show that the government again fails to run a business because of endless regulation. Where did it lead? To a late train and one disappointed customer. This is no way to treat someone who honestly wanted to enjoy a trip but could not because of everything mentioned. I will never take Amtrack again.
Thank you.