If they cared about passengers they would run a connecting bus or at least they could offer $100 to rent a car. I was offered $100 for dinner of 4 when my train was late, but missing a train is much more important than missing a dinner!
You're being an arm chair quarterback, as am I. We have no idea what's going on down there and what Amtrak is being told by the bus companies or for that matter what the bus companies are being told by the authorities and the weather services. You're blaming Amtrak without having a single clue whether or not Amtrak even called up the bus company to ask for buses and got told NO. I of course cannot guarantee that Amtrak did try to call them.
We have NO evidence one way or the other as to why there is no alternative service. It's all assumption, which is why I called it nonsense.
Maybe they won't give you anything toward car rental because they do care about passengers. Maybe the car rental agencies in the area will not rent anthing to anybody going to Tampa. Maybe everything with wheels under it is on its way to a safer location.
Have you ever been though a hurricane? If you have it might change your perspective on the situation.
I have relatives in Pensacola and they are looking at the situation and thinking about what to do tomorrow to prepare for Tuesday. It can be very serious. To quote a person we know who lived on Pensacola beach after going through Camille: I still have my house, but most of it is on my neighbor's lot.
This is not a movie or a Disneyland thrill. These things kill people.