Was the pricing glitch fixed?

[the_traveler]

I just did a dummy reservation from NOL to ATL. First as always I did 1 person, then did 2 people. The 2 person fare showed the 2 person rate for the roomette plus just the 2 rail fares - not higher as before.

So did they "fix the error"? :huh:

 

[AmtrakBlue]

Maybe. Or maybe there were at least 2 roomettes in the same lowest bucket available when you did your dummy rez.

 

[Ryan]

Yeah, need to find a "1 room left at this price" situation to check.

 

[Ryan]

Looking at the Crescent on Thursday 5/15, there is one accessible bedroom left. Room charge is $572 whether you book for one person or two.

Maybe fixed?

Edit: WAS-ATL if anyone else wants to look.

Edit: Superliner bedroom is good too, CHI-PDX on todays 27. $1671 regardless of 1 or 2 pax.

Another edit: These are trains on the verge of selling out, which means there is no "next bucket" to kick into. Need to look further out to find a "1 room at this price" where there is a next-higher bucket.

Final edit: Yep, that's it. Still broke. Looking at 27 CHI-PDX on 8/11. Searching for 1 person, you get "1 room at this price" and the roomette shows $612. Searching for 2 people, you get "3 rooms at this price" and the roomette is priced at $737.

 

[Stellar1]

I've noticed a several hundred dollar difference in prices between the Amtrak website and the Amtrak iPhone App for a 2-person reservation. I have a reservation from NYP-CHI on the LSL, continuing on the EB #27 from CHI to PDX. My original reservation was made sometime in January.

I frequently check the fares to see if they change. When I checked the prices on both sites a few days ago, I noticed the difference in fares. I called the 800 number and talked to an agent, I ended up with a totally different fare than either site. Then, for some reason, the bedrooms prices were cheaper than the roomette prices on the EB. They ended up changing my reservation, I got a $92 refund and switched from a Roomette to a Bedroom on the EB. (The website said no more roomettes were available at that time). The next day I rechecked the fares again, and the roomettes were now down to $243 and the bedrooms were $802. However, there is still a $369 difference in price between the website and the app for a 2-person reservation.

 

[Anderson]

Yeah, I encountered the glitch when booking my return for this weekend. The price for two on the side for a roomette NYP-RVR was substantially above what I was quoted on the site, and the agent noted that I had the last room at the quoted price.

 

[tonys96]

It's not a 'glitch' anymore. After it has been known by Amtrak, and not fixed, for this long a time, it ceases being a 'glitch'. It is intentional. IMHO.

 

[Train person]

Truly deeply incompetent.

If it's beyond the skill and wit of Amtrak's IT people then at least put a warning on the website to call if booking for more than one sleeper passenger.

They have done neither. Speaks volumes....

 

[Devil's Advocate]

Yeah, it's getting harder and harder to forgive this after so long with no fix, no explanation, and no apology.

 

[neroden]

Does anyone have the ear of Boardman? This is the worst, most inexcusable thing Amtrak has done in recent years and it needs to be fixed *immediately*.