Unable to log in from desk top PC

Discussion in 'Guest Forum for Amtrak Questions' started by AAW, Jan 16, 2020 at 5:25 PM.

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  1. Jan 16, 2020 at 5:25 PM #1

    AAW

    A

    AAW

    Guest

    Hello, I am unable to log in to Amtrak.com from desktop computer. I tried different ones- Microsoft(3 different browsers), MacBook,iPad. One I click "Log In" and put my information the circle starts spinning for like 2-4 minutes and then the page goes blank saying unable to access the website. I am able to look at my profile from the app on my phone as well as I am able to log in to full website from my phone Safari, but no other computers. Please advise me if I have to change some setting or there is a problem with my profile and I should contact customer service. Thanks
     
  2. Jan 16, 2020 at 5:45 PM #2

    pennyk

    pennyk

    pennyk

    Conductor Staff Member Administator Moderator Gathering Team Member

    Joined:
    Jul 6, 2009
    Messages:
    9,612
    Location:
    Orlando, FL
    This is a railfan forum and not Amtrak. I would suggest that you phone customer service. However, there are some computer "experts" who are members of this forum and may have advice.
     
  3. Jan 16, 2020 at 6:10 PM #3

    AmtrakBlue

    AmtrakBlue

    AmtrakBlue

    Conductor Gathering Team Member

    Joined:
    May 6, 2011
    Messages:
    11,285
    Location:
    Delaware
    Might need to clear your cache.
     

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