amamba
Engineer
So I was on a NE regional in July from BOS - TRE and then back again for a long weekend. I didn't get my AGR points posted to my account. I waited the recommended 4 weeks, then submitted a request online. I haven't heard anything and I still don't have my points. Any suggestions? Do I just wait? Should they get back to me at some point?
My concern is that I booked this one over the phone and they mis-spelled my last name. I noticed after I printed out my ticket from the Quik-Trak machine at BON. I noticed immediately and went to the Amtrak ticket window, but the women there told me she could only deal with tickets on the downeaster and couldn't help. So I called amtrak and was told by an agent over the phone that it didn't matter, but I am still concerned.
My concern is that I booked this one over the phone and they mis-spelled my last name. I noticed after I printed out my ticket from the Quik-Trak machine at BON. I noticed immediately and went to the Amtrak ticket window, but the women there told me she could only deal with tickets on the downeaster and couldn't help. So I called amtrak and was told by an agent over the phone that it didn't matter, but I am still concerned.