crescent2
Conductor
If a guaranteed connection between two separate AGR sleeper reservations is going to be missed due to the train you're on running very late, what is the best way to handle that, if there is a choice?
Is there a way to find out, before the departure time/AGR cancellation deadline of the next reservation, whether you will be bused to catch up to the missed train or be given a hotel overnight?
Assuming a hotel overnight is in the works and sleepers are sold out on the next trains, does Amtrak cancel the second (to-be-missed) AGR reservation so that you get your points back and then book a new AGR reservation for coach, costing much fewer points? They would have to rebook your reservation in coach, but do they cancel the to-be-missed sleeper reservation before its departure time?
If not, why isn't that done, so that you are paying the correct number of points for the accommodations you will now be using on the next reservation?
Our layovers are scheduled to be long, so I don't anticipate this will happen, but if it does, I'd like to know ahead of time how to handle it. In the above scenario, I'd much rather have the points difference, if I'm going to lose my remaining sleepers on two trains, than a voucher. A voucher would be of little use to me as there are no trains nearby. Any future trip would likely be LD sleepers using points. Just wondering if there's a way to make that happen. And hoping it turns out to be a moot point!
IIRC, I've read that you are supposed to see a station agent upon detraining and they handle things. But at that point, the missed train would have already departed and it would be too late to cancel that (mega-points!) AGR reservation.
This has probably been discussed here before, but if so I've missed or forgotten that aspect of it. Thanks-
Is there a way to find out, before the departure time/AGR cancellation deadline of the next reservation, whether you will be bused to catch up to the missed train or be given a hotel overnight?
Assuming a hotel overnight is in the works and sleepers are sold out on the next trains, does Amtrak cancel the second (to-be-missed) AGR reservation so that you get your points back and then book a new AGR reservation for coach, costing much fewer points? They would have to rebook your reservation in coach, but do they cancel the to-be-missed sleeper reservation before its departure time?
If not, why isn't that done, so that you are paying the correct number of points for the accommodations you will now be using on the next reservation?
Our layovers are scheduled to be long, so I don't anticipate this will happen, but if it does, I'd like to know ahead of time how to handle it. In the above scenario, I'd much rather have the points difference, if I'm going to lose my remaining sleepers on two trains, than a voucher. A voucher would be of little use to me as there are no trains nearby. Any future trip would likely be LD sleepers using points. Just wondering if there's a way to make that happen. And hoping it turns out to be a moot point!
IIRC, I've read that you are supposed to see a station agent upon detraining and they handle things. But at that point, the missed train would have already departed and it would be too late to cancel that (mega-points!) AGR reservation.
This has probably been discussed here before, but if so I've missed or forgotten that aspect of it. Thanks-