The writer is Amtrak president and CEO. The article originally appeared in the August edition of Amtrak Ink. – Ed.
By David L. Gunn
For every month since the beginning of this year, Amtrak’s ridership has been the best ever, and we are on track to serve a record 25 million passengers this year. At the same time, however, this summer has brought a number of challenges our way – especially for our long-distance trains – unprecedented freight congestion and construction, a shortage of equipment and poor on-time performance.