Select Executive members will enjoy a new coupon format that no longer requires a visit to an Amtrak station agent for use. The Select Executive Service Center will accept phone calls from members to apply their 2013 upgrade and companion coupons to any eligible reservation.
Select Executive coupons will have personalized tracking numbers that allow for a fully paperless transaction. As a result, physical coupons will not be mailed to Select Executive members; instead, the member's available coupons may be viewed or printed on the Amtrak Guest Rewards Web site. Station agents can also accept the new print-at-home coupons, and will continue to process all traditional coupons as they have in the past.
The following 2013 Select Executive member coupons will be issued in this new format:
* Select Executive tier welcome kit upgrade and companion coupons
* Select Executive Earned Upgrades (one issued for every 3,000 TQPs earned during the year)
* the 5-packs of upgrade coupons obtained when a Select Executive member redeems 10,000 points
Happy Holidays from the AGR team!
