asm.transitdocs.com down?

Discussion in 'Guest Forum for Amtrak Questions' started by asm.transitdocs.com down?, Jun 13, 2018.

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  1. Jun 13, 2018 #1
    I use this website to track all Amtrak train in the US. It has not been working for a while and I was wondering if anyone knows why it is down.
     
  2. Jun 13, 2018 #2

    bmjhagen9426

    bmjhagen9426

    bmjhagen9426

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    From what I hear, it is partially due to the issues with stale data.
     
  3. Jun 13, 2018 #3

    cpotisch

    cpotisch

    cpotisch

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    As bmjhagen9426 said, the source data from Amtrak hasn't been updating reliably. The same issue occurs on the amtrak.com track-a-train.
     
  4. Jun 13, 2018 #4

    bmjhagen9426

    bmjhagen9426

    bmjhagen9426

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    An important fact to consider is that whenever Track a Train is not working, Transit Docs also stops working, as the latter gets its data from the former.
     
  5. Jun 13, 2018 #5

    cpotisch

    cpotisch

    cpotisch

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    Sadly there's not much they can do about that. And ASM has worked really reliably for me over the past year or two, so I'm not complaining much. It's a free site and it's easy to use, and usually pretty reliable, so I'm not complaining. [​IMG]
     
  6. Jun 13, 2018 #6

    Guest

    G

    Guest

    Guest

    I understand the data is stale, but what cause that?
     
  7. Jun 13, 2018 #7

    AlamoWye

    A

    AlamoWye

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    Seems to be working fine right now.
     
  8. Jun 13, 2018 #8

    acelafan

    acelafan

    acelafan

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    The data feed from Amtrak was not updating from Monday around 8:30 AM to today around 7:45 AM. It kept providing the same data. I don't know why it didn't update and why it took Amtrak so long to fix it. It may not be monitored robustly on their side. Or, maybe it was a severe problem. Who knows?
     
  9. Jun 13, 2018 #9

    PVD

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    PVD

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    Since train status and 800 number ivr were both updating, nobody was actually without the most important information. I enjoy the map format and the added info it presents, but I was on trains all day Monday, and we (the passengers) did have access to the most important info.
     
  10. Jun 13, 2018 #10

    Lonestar648

    L

    Lonestar648

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    The site is back up. Looks to be working properly.
     
  11. Jun 13, 2018 #11

    cpotisch

    cpotisch

    cpotisch

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    Yep. Working great for me.
     
  12. Jun 14, 2018 #12

    Guest

    G

    Guest

    Guest

    Working for me also. Thanks guys
     
  13. Jul 30, 2018 #13

    Linda

    L

    Linda

    Guest

    Not working July 30, 2018 sadly..love the site. Hope it gets fixed.
     
  14. Jul 30, 2018 #14

    acelafan

    acelafan

    acelafan

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    Hi, the source data stopped working yesterday, and Amtrak's own train tracker is also down. It is something they will have to fix.
     
  15. Jul 30, 2018 #15

    greatwestern

    greatwestern

    greatwestern

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    Working fine now.
     
    Last edited by a moderator: Jul 30, 2018
    cpotisch likes this.

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