Sky Pilot
Train Attendant
Here's a question for the assembled wisdom of the crowd. Does Amtrak ever waive their refund policies?
Here's the scenario. I'm supposed to head out tomorrow from NPN to a conference in DEN that runs the back half of the week. Additionally, one of the meetings is crucial and cannot be missed (next Thurs). Unfortunately, I came down with the flu this past Thurs and since then have been running a spiking fever of around 103 cycling back to 99 every few hours (basically as the Advil wears off).
My company is paying for the train/sleeper on the theory that the cost is a wash (very low bucket apparently). But if I have to cancel (presumably before 4PM tomorrow when the Capitol Limited departs) then I'll have to fly out to Denver. The company won't pay for both a plane ticket and a train fare.
As I understand Amtrak's policy, I'm ineligible for a full refund since on the accommodations charges since I didn't cancel 7 days out. So I'll be stuck with buying an expensive train ride. FYI, I have not printed the tickets and booked the reservation online through Amtrak's website. The charge has come through on my corporate card.
Anyone have experience throwing themselves on the mercy of the agent? Would a doctor's note help?
I'm hopeful that I'll rally and be able to head out tomorrow as planned though I don't think I'll be enjoying riding the rails all that much if I feel crappy. Such is life.
Blue skies ..
Here's the scenario. I'm supposed to head out tomorrow from NPN to a conference in DEN that runs the back half of the week. Additionally, one of the meetings is crucial and cannot be missed (next Thurs). Unfortunately, I came down with the flu this past Thurs and since then have been running a spiking fever of around 103 cycling back to 99 every few hours (basically as the Advil wears off).
My company is paying for the train/sleeper on the theory that the cost is a wash (very low bucket apparently). But if I have to cancel (presumably before 4PM tomorrow when the Capitol Limited departs) then I'll have to fly out to Denver. The company won't pay for both a plane ticket and a train fare.
As I understand Amtrak's policy, I'm ineligible for a full refund since on the accommodations charges since I didn't cancel 7 days out. So I'll be stuck with buying an expensive train ride. FYI, I have not printed the tickets and booked the reservation online through Amtrak's website. The charge has come through on my corporate card.
Anyone have experience throwing themselves on the mercy of the agent? Would a doctor's note help?
I'm hopeful that I'll rally and be able to head out tomorrow as planned though I don't think I'll be enjoying riding the rails all that much if I feel crappy. Such is life.
Blue skies ..