VT Hokie said:
What kind of customer complaints were there, if any? I rode aboard the rebuilt Turbos twice, and I certainly found them to be nicer than the worn out Amfleet equipment used on the Empire Corridor.
I seem to recall stories from some passengers complaining that the seats were smaller than those found on an Amfleet car. Not positive about that, but I believe that was the complaint. There may have also been a few compliants about the noise level in the cars too.
The stories were posted here I believe, so you may turn them up by using the search function.
VT Hokie said:
As for Amtrak having "surplus" Amfleets, I don't buy it. Amtrak routinely runs sold out trains while letting additional coaches go to waste. And I wonder how many of those "surplus" Amfleets will continue to waste away in storage as Amtrak runs standing room only trains during the holidays.
Just because you have extra cars and a sold out train, doesn't mean that you can add spare cars to create more space. There is a limit to how many cars one engine can pull, so one can't just keep adding cars because seats are selling. Furthermore, many times that a train is sold out during non-holiday times, it's because another train had problems and was either delayed or cancelled. In that case there isn't always time to add cars or it may not be possible to add cars.
For example if a train originating in NY goes out of service for some reason, those passengers may well get booked on the next south bound train coming into Penn from Boston. Amtrak can't just stop that train from Boston in Sunnyside yard with passengers on it to add more cars.
VT Hokie said:
It frustrates me to see the current sad state of affairs, and it just added insult to injury when after spending $70 million on Turboliners that passengers can't even use, New York eliminated food service on the Empire Corridor to save a mere $1 million per year.
I think that we're all frustrated to see the state of affairs at Amtrak. Some of the blame for that falls squarely on Amtrak's shoulders, some of the blame falls on the politicians in DC that pull Amtrak's strings.
However, none of that has to do with the $70 million wasted on the Turboliners. That was NY States idea to waste that money, because it brought votes for certain politicians in Albany. They could just as easily have brought new equipment or even offered to refurbish Amfleet I equipment for exclusive use on the Empire Corridor. But no, NY wanted a fancy program that the politicians could point to and take pictures with to say, "look what we did".
And with regard to the food service, that was Amtrak's decision to do that, not NY State. Of course NY State could have stepped up to the plate and offered to pay for the loss that occurs on food service. But NY didn't bother to do that. NY is one of the few states that gets major Amtrak service that benefits only NY State, yet contributes next to nothing for that exclusive service.
California, Michigan, Illinois, Missouri, and Vermont just to name a few contribute far more money to Amtrak than does NY. NY only helps to pay for the Adirondack. Yet dozens of Empire service trains, the Ethan Allen, and everything on the NEC serves NY, with no help whatsoever from the state. :angry: