30,000 points problem ?

Discussion in 'Amtrak Guest Rewards' started by AKA, Aug 9, 2018.

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  1. Aug 9, 2018 #1

    AKA

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    Got a welcome call from BOA today. Thanks for getting and using your AGR BOA credit card. Bla bla bla. Then the young lady talks about my 20,000 bonus points. I say you mean my 30,000 bonus points. No 20,000. No 30,000 I say. She will not confirm 30,000 bonus points. No way no how. I see no wat out. I call BOA later, I talk to a new young lady. Same story. I call AGR. I am told that this is a BOA promotion. Anyone get the 30,000 bonus points yet ?

    This was a limited time offer. Did I miss something on the timing on the offer ? I got the card about two weeks ago.
     
  2. Aug 9, 2018 #2

    cpotisch

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    That doesn't sound right. Everything I'm seeing says that the promotion is still there. I assume you reminded the lady at BOA that the $30K is part of a current promotion?
     
  3. Aug 9, 2018 #3

    FrensicPic

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    Just saw the 20,000 30,000 promo a minutes ago on both amtrak.com and amtrakguestrewards.com - without logging in.
     
  4. Aug 9, 2018 #4

    AKA

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    I ask botth ladies to go to the AGR web site and see with thier own eyes. I told them that it was a promotion on two web sites. I ask how they could not know about it. Its therein black and white. All to no avail.
     
  5. Aug 9, 2018 #5

    Rail Freak

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    I received my card & activated it less than 2 weeks ago. I never got a call from BOA but did receive mail, all confirming 30K pt Bonus.

    Now you got me wondering as I threw away all their mail. Well, I'll know in a couple of weeks when I get to the $1000 mark & the points kick in.
     
    Last edited by a moderator: Aug 9, 2018
  6. Aug 10, 2018 #6

    AKA

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    Ad now says 20,000 - 30,000 bonus points. Just went to AGR site at 9:30 pm. Any ideas ! Perhaps your credit report, income ect. ?
     
  7. Aug 10, 2018 #7

    cpotisch

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    Have you asked to talk to a manager? Keep going up the ladder until they oblige.
     
  8. Aug 10, 2018 #8

    cpotisch

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    And it still says 30,000 points if you spend $1,000 within 90 days of getting your card. It's right there.
     
  9. Aug 10, 2018 #9

    the_traveler

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    It says 20,000 with a line thru it, saying it was 20,000 but now it is 30,000! It never said 20,000 to 30,000.
     
  10. Aug 10, 2018 #10

    AmtrakBlue

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    Remember, it’s what was being offered at the time the OP applied, not what is offered now.
     
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  11. Aug 10, 2018 #11

    me_little_me

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    Standard BoA Customer NoService. That's why I dumped the "pay"card. and stopped using the regular one. Chase was so much better.
     
  12. Aug 11, 2018 #12

    cpotisch

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    This is the only recent AGR card promo offering 30,000 points on sign-up. So I don't know how the OP could have gotten the 30,000 point figure without it being from this offer.
     
  13. Aug 11, 2018 #13

    AKA

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    You are right. I need a bigger screen. You are the man
     
  14. Aug 11, 2018 #14

    AKA

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    Wait and see I guess. Almost at the $ 1000 spend now.
     
  15. Aug 11, 2018 #15

    cpotisch

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    Seriously, if they refuse to give you the full 30,000, regardless of who you to talk to at BOA, file a complaint. If they're doing that, they are doing explicit false advertising.
     
    Last edited by a moderator: Aug 11, 2018
  16. Aug 11, 2018 #16

    AKA

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    The more I think about this , it looks to me like both agents just did not care to do the homework. Like I said wait and see. My wife tells me I have others things to do. Like the honey do list. Over and out
     
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  17. Aug 12, 2018 #17

    PRR 60

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    If you are almost at the $1000 spend, you have not qualified for the 30,000 point promotion bonus yet.
     
  18. Aug 12, 2018 #18

    AKA

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    Thanks PRR 60 I understand.
     
  19. Aug 12, 2018 #19

    cpotisch

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    But why'd he get the 20,000 points? Wouldn't he either get nothing or the 30,000 points?
     
  20. Aug 12, 2018 #20

    the_traveler

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    He never got 20,000. He got a PHONE CALL that said he was OFFERED only 20,000.
     
  21. Aug 12, 2018 #21

    scrollmaster

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    I received and activated this card on 07/30 and on 07/31 paid my local Kia Service Center $2150. I haven't seen the 30,000 points in my AGR account yet but my closing date is listed as tomorrow 08/13 so guessing points may not get awarded until then. Soon as the statement appears in my BOFA account hoping the points will listed in the rewards summary.
     
  22. Aug 12, 2018 #22

    cpotisch

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    Either way, isn't it that instead of 20,000 you'll get 30,000 with this offer? It's not like you're supposed to get (offered) 20,000 and later they give you the rest. You just get 30,000 points once you've spent $1,000 within 90 days of getting the card. That's what doesn't make sense here.
     
    Last edited by a moderator: Aug 12, 2018
  23. Aug 12, 2018 #23

    jis

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    You mean you have never heard of a broken telemarketing call that spews nonsense?
     
  24. Aug 12, 2018 #24

    the_traveler

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    Also, if it were not a telemarketing call, why would he be OFFERED a bonus for SIGNING UP for the card if he already HAS the credit card that they want him to sign up for? It would seem that BOA would already know this.

    I get junk mail offerings all the time to sign up for car insurance. How do I know it is junk mail?[​IMG] I voluntarily gave up driving over 5 years ago, and thus why would I need to insure my car or myself!
     
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  25. Aug 13, 2018 #25

    cpotisch

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    He said:

    That doesn't sound like junk mail. It sounds like BOA called him after getting the card, and they were convinced he was only getting 20,000 points.
     

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