When did this start happening? On my latest Rewards statement it says, "*Unused points will expire when there hasn't been any qualifying activity for 24 months." I never saw this before. Is this new? The statement shows my point balance with an expiration date of 6/22/21 for those points. Sure, I'll probably use them before that date, but is this a new wrinkle in Guest Rewards?
And the 10/9 SW Chief #4 out of LA is running 4 hours late as of Raton, NM and is projected at well over 2 hours late into Chicago. Is there any way to find out what is happening on such a train to cause the major delay? I don't see anything mentioned in AMTRAK service alerts. I'm due to take that train in about a week; and if it is running horribly late into Albuquerque (where I board) I'd like to know why - mechanical issues, hit something on tracks, sick passenger, or what? Where is the cause reported? THX
And the 10/9 SW Chief #4 out of LA is running 4 hours late as of Raton, NM and is projected at well over 2 hours late into Chicago. Is there any way to find out what is happening on such a train to cause the major delay? I don't see anything mentioned in AMTRAK service alerts. I'm due to take that train in about a week; and if it is running horribly late into Albuquerque (where I board) I'd like to know why - mechanical issues, hit something on tracks, sick passenger, or what? Where is the cause reported? THX