YIKES! Sunset LTD Cancelled in August!

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radsmom

Train Attendant
Joined
Aug 23, 2002
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95
Okay if it's time for my family vacation on Amtrak it would not be complete without some serious pre-trip drama! (Last summer the UP derailment the weekend before our departure - the year before the tropical storm that flooded the Gulf Area and majorly slowed the trains.)

Got a call today saying that they wont be running the Sunset in August from New Orleans to ORL. Anyway yada yada yada I have rebooked and we are now going via Chicago to Philly and down to ORL. I need to learn more about this route as I have never done this way before.

Any thoughts or info to share about what we are doing? I am a SL veteran but this is new territory for us.

I will post more questions later about this as I am now in research mode!

Thanks!
 
You will be starting off on the Southwest Chief from Los Angeles to Chicago. This train is no different than the Sunset Limited, except a different route. It is Superliner equipment with all the same services. From Chicago to Philadelphia you will be on the Three Rivers. This train is a limited service train, which means there is no Diner, but only a Lounge. Sleeping Car passengers get free microwaved meals, however, from the Lounge. This train is single-level, unlike the Superliner equiped Sunset and Chief. The Sleeping Cars are Viewliners, which are very nice. The room set up is similar to a Superliner, except each room has 2 sets of windows, one above the other. In the Standard room you will find the toilet in the room, not down the hall (there is a shower down the hall though). The Deluxe rooms are the same except for additional windows. Each car has 3 Deluxe Rooms, one is set up for handicap accessiblity, and 12 Standard Rooms. From Philadelphia to Orlando you will be on the Silver Meteor. This is the same as the Three Rivers, but the train does have a Dining Car. Remember, there are First Class Lounges in Chicago and Philadelphia for First Class and Sleeping Car passengers. In Chicago it is called the Metropolitan Lounge and in Philadelphia, Club Acela. To look on the bright side, your reroute will expand your travels on the Amtrak system, and you will be able to experience a wide variety of equipment and scenery. Have fun! B)
 
You'll also find that the Viewliner sleepers include a small video screen right in your room. So if you are not impressed with what's rolling by your window, you can watch movies right in your room. You'll find them on Channels 4 & 5. The first 3 channels should be music, although lately it seems like they've stopped supplying music.

As for the first class lounges that Amfleet mentioned, here's where to find them.

Your sleeper tickets qualify you as a First Class passenger on Amtrak. As a first class passenger you are entitled to utilize Amtrak's first class lounges in Philadelphia and Chicago. These lounges are a nice quiet refuge in the often-bustling train station. They have nice plush chairs, conference rooms, computer terminals, newspapers, TV's, free soft drinks, juices, coffee, tea and clean safe bathrooms. They also allow you to board your train before the rest of the masses.

In Philly the lounge is called Club Acela. It's located on the second floor, but the entrance is kind of hidden down a long hall in the corner of the station. Walk down towards gate 1 and you should see the hall leading to the stairs. Go up the stairs and ring the bell next to the door.

In Chicago the lounge is called the "Metropolitan Lounge". It is located on the lower level of Union Station, which is also the track level. If you are standing in front of and facing the Amtrak ticket windows, then the Amtrak waiting area is to your left. When you enter the main Amtrak waiting area through a sliding glass door, just walk forward and slightly to the left. There should be another sliding glass door along with a sign noting the lounge.

Just show your tickets to one of the attendants at the counter inside. They will give you a pass that will allow you to come and go, as you like until your trains departure. So you can either just relax in the lounge or you can wander about the station. There are several places within the station to buy lunch, if you like. Note: The Chicago lounge can be very busy and it sometimes can be hard to get a seat, but you still get the free stuff and priority boarding. For this reason they will make you leave your carry-on bags in the luggage room inside the lounge, you cannot take them to your seat due to the crowded nature of the lounge.

I will also mention that there is a locked luggage area for first class passengers. You can find this room by making the first right after you walk through the first set of sliding glass doors that I mentioned above. Walk down a short hall towards the south waiting area and again make the first right available. This is where I usually leave my bags when I go through Chicago, as opposed to the unlocked side room in the actual lounge. I’ve never heard of any bags being stolen from the unlocked room, but there have been a few cases of people grabbing the wrong bag by accident.

If you choose that latter alternative to store any carryon luggage, when they make the first call for those people who need redcaps, you should go get your bags out of the locked room. Then you can return to the lounge and board with the rest of the passengers, or you can allow the redcap to escort you and carry your bag to the train, although that will make your wallet a little lighter.

Also never leave any valuables in your luggage or your bedroom when you are not there. Take all wallets and purses with you, when you are moving about the train. There are usually no problems, but don't tempt the fates. Also don't leave any important medicines in your luggage while in Chicago, keep it with you.

By the way, find out which train you are taking from LA to Chicago. Amfleet may be right and they are going to put you on the SW Chief, but it's also possible that they could book you on the Texas Eagle.

If you have any more questions, ask away. We'll try and answer them for you. I think that you will enjoy the different contrast of trains and scenery, even if the trip does take you a little longer this way. :)
 
Amfleet may be right and they are going to put you on the SW Chief, but it's also possible that they could book you on the Texas Eagle.
Forgot about that. I don't know if you knew or not but the Snuset Limited carries through cars to Chicago via the Texas Eagle. The Texas Eagle, is again, no different than the Sunset Limited and utalizes all Superliner equipment. A Coach and Sleeping Car are located on the rear of the Sunset Limited. In San Antonio, the Coach and Sleeping Car are removed and then attached to the rear of the Texas Eagle, which goes to Chicago. The layover in San Antonio is 3-4 hours, depending on direction of travel and tardiness of the trains, but is in the early morning hours so you would most likely be asleep. Don't be alarmed if you keep waking up finding yourself still sitting in the same spot. :)
 
Okay - Southwest Chief to CHI

Three Rivers to Penn

Silver Service to ORL

That is what my new itin is. I noticed that there is no dining car service on the 3 Rivers - I was wondering how meals would worked.

We were lucky to find 3 deluxe sleepers to do this - if I had not learned so much from you guys over the past couple of years I would not have had a clue on what to do. You guys would have been proud of me. My husband called me at work because Amtrak had called him at home and notified him of the service dissruption and that our choice were: train to New Orleans and bus to Orlando or full refund. I quickly pulled up the website - saw that our choices were and saw the deluxe bedrooms were only available on the route I picked - so I called Amtrak and explained what we wanted. Politely asked for help with our situation and said please a lot - they were great and accomodated us.

I am looking forward to getting to experience the Viewliner equipment and see parts of the country we have never seen too!

One question - I know on the Superliner equipment the "A" deluxe sleeper has a slightly different configuration is that the case on the Viewliners too?

Thanks!
 
radsmom said:
We were lucky to find 3 deluxe sleepers to do this - if I had not learned so much from you guys over the past couple of years I would not have had a clue on what to do. You guys would have been proud of me. My husband called me at work because Amtrak had called him at home and notified him of the service dissruption and that our choice were: train to New Orleans and bus to Orlando or full refund. I quickly pulled up the website - saw that our choices were and saw the deluxe bedrooms were only available on the route I picked - so I called Amtrak and explained what we wanted. Politely asked for help with our situation and said please a lot - they were great and accomodated us.
Which is exactly what they should do for you, since it's not your fault that work is being done on the tracks.

radsmom said:
One question - I know on the Superliner equipment the "A" deluxe sleeper has a slightly different configuration is that the case on the Viewliners too?
Nope, on the Viewliner the A room is normal, other than the fact that it faces the opposite of the B room. Much like B & C are opposites on the Superliner, along with D & E being opposites too.

In the Superliner the bathroom is moved into an odd configuration for the A room, because its at the end of the hall and they needed the hallway to curve to the door. That didn't happen to the Viewliners, since the handicapped room is at the end of the hall and not the A bedroom.
 
AlanB said:
In the Superliner the bathroom is moved into an odd configuration for the A room, because its at the end of the hall and they needed the hallway to curve to the door. That didn't happen to the Viewliners, since the handicapped room is at the end of the hall and not the A bedroom.
Is the Superliner A room smaller than the rest, or is that just an illusion caused by the bathroom being on the right as you walk in? I've always thought it to be a bit smaller, but maybe it's just configured differently.
 
Count this service disruption as a blessing so far as you yourself are concerned----you can NEVER go wrong seeing different things, different routes, different trains(even with more or less the same equipment).

It all adds up to more of life's experiences. Fortunately, for me, I have nearly always been able to go one way and return another on really long cross country trips. It has added immeasureably to my enjoyment(and to my mileage count as well!). It has also boosted the number of states I can claim to have "visited"(even if I just passed through them).
 
Anthony said:
Is the Superliner A room smaller than the rest, or is that just an illusion caused by the bathroom being on the right as you walk in? I've always thought it to be a bit smaller, but maybe it's just configured differently.
Well I've never actually sat and measured the rooms. However to my knowledge, other than the very slight loss due to the curve in the front corner, this room is the same size as the others.

Your perception of space is fooled, since the room has some open space in front of the bathroom door and some open space behind the bathroom's back wall. In a regular room all of that space is on the window side of the room. So it makes the room look bigger to the eye, even though it's not.
 
Another question -

On the Superliner there is that area on the first level where bags can be stored - I think I remember reading that the Viewliners do not have this extra storage space in the sleeper cars - is that true? In the past we have always kept our collapsable stroller and a small bag there.

When checking luggage - can I check my bags all the way through to my final destination (provided my final destination has baggage service) - or do I have to get them at each train change and recheck them in?

Thanks (again!)
 
radsmom said:
Another question - On the Superliner there is that area on the first level where bags can be stored - I think I remember reading that the Viewliners do not have this extra storage space in the sleeper cars - is that true? In the past we have always kept our collapsable stroller and a small bag there.
That is true, the Viewliners don't have that luggage rack. However, as long as you are in a deluxe room you should be ok. The stroller can be placed on top of the the vanity/shower/toilet unit.

When checking luggage - can I check my bags all the way through to my final destination (provided my final destination has baggage service) - or do I have to get them at each train change and recheck them in?
You can check them all the way through if you like. Amtrak will handle transfering whatever you check at each station.
 
Radsmom,

One thing about the Viewliners is they're very "high tech" in that they are Amtrak's newest and most modern Sleeping Cars. Whether it be from the in room entertainment to neat little cubby holes to store baggage. On the flip side, all the other equipment on single level trains date back all the way to the late 1940's (don't let those rebuilt single level heritage diners fool you). :)
 
When I was in Harrisburg last Saturday the Three Rivers rolled in as we were backing out of the station to hook up with the NS. Anyway, the Three Rivers is a chunky little train. The consist I saw had three P-42's, followed by the Viewliner (hope you enjoy hearing the Helicopter room), Amfleet I lounge, Amfleet II Coach, two Horizon coaches, and a Horizon dinette (likely a deadhead), then came six Express Trak cars, and ten RoadRailers. So I would say that the Three Rivers is exactly what George Warrington had in mind for all of the Amtrak system.

As for the Silver Meteor, I frequent this train as we all know, and it is arguably one of the best trains in the Amtrak system, as it is a high seinority train, and the crewmen are the best. Radsmom, if you want to send me a PM with the dates of your travel and car number I can tell you who you a lot about the people who will be serving you. Also Radsmom, if you plan on pugging anything electric into the sockets in the room make sure you use a surge protector, especially on the Three Rivers and Meteor, as HEP drops out immediately upon your arrival into Philly and Washington, due to the change of engines. Also prepare your child for the sometimes loud sound of the air brakes uncharging, as they must place the train into emergency to whack the road power.
 
Well crap....I wanted to ride the sunset all the way cross country. I was curious, do we know whether or not terminaiting the sunset in New Orleans is permanent, or a temporary change. I would assume it is a permanent one but being unable to accept that, I need to hear it more than once. :lol:
 
AMTRAK-P42 said:
Well crap....I wanted to ride the sunset all the way cross country. I was curious, do we know whether or not terminaiting the sunset in New Orleans is permanent, or a temporary change. I would assume it is a permanent one but being unable to accept that, I need to hear it more than once.   :lol:
"Got a call today saying that they wont be running the Sunset in August from New Orleans to ORL."

The thread starter mentioned it was simply temporary.
 
Anthony said:
AMTRAK-P42 said:
Well crap....I wanted to ride the sunset all the way cross country. I was curious, do we know whether or not terminaiting the sunset in New Orleans is permanent, or a temporary change. I would assume it is a permanent one but being unable to accept that, I need to hear it more than once.   :lol:
"Got a call today saying that they wont be running the Sunset in August from New Orleans to ORL."

The thread starter mentioned it was simply temporary.
Sounds good...but after checking Amtrak's website 6 months into the future, it does not look to good. :(
 
AMTRAK-P42 said:
Anthony said:
AMTRAK-P42 said:
Well crap....I wanted to ride the sunset all the way cross country. I was curious, do we know whether or not terminaiting the sunset in New Orleans is permanent, or a temporary change. I would assume it is a permanent one but being unable to accept that, I need to hear it more than once.   :lol:
"Got a call today saying that they wont be running the Sunset in August from New Orleans to ORL."

The thread starter mentioned it was simply temporary.
Sounds good...but after checking Amtrak's website 6 months into the future, it does not look to good. :(
hmm... you have a point there. weird.
 
Chief - I will send you a PM with my details.

I know nothing about these 2 services (the 3 Rivers or the 97) so I do appreciate as much info as possible. I am actually quite excited now about the idea of doing this trip. If you guys remember I seriously researched out other possiblities before I booked the SL again this year. I am looking forward to get to try the Viewliner equipment too.

One thing I was wondering about was how the 97 was routed as I was reading the timetable (which is quite extensive) and the route map and I was trying to figure out how that train worked. Does the train split at Jacksonville or am I just reading it wrong?

Does the 3 Rivers have a decent on time performance? We have a 2.5 hour connection to the 97 and that is the only part of the trip that makes me nervous. After being on the SL and 7 hours behind schedule at times - I am not sure I have been on that train when it has ever made a connection! That is one of the reasons I have stuck to trips w/o train changes. When you are traveling with a 3 year old things like unexpected bus rides are really not fun.
 
The Silver Meteor(number 97 southbound, number 98 northbound) does not split at Jacksonville. Look closely at the listing on page 33(or whatever page it is, I have the winter timetable at work, the current one at home) and see how the Palmetto makes certain stops which the Silver Star(number 91 southbound, number 92 northbound) and the Silver Meteor do not make. The two silver trains go one route, the Palmetto another. Compare that with the map and I think you will see what I mean.

Historical note: There have been times in the past when the various Florida trains routes were scrambled around differently than this, but that goes WAY beyond the parameters of your question...in the here and now, the Silver trains go via Winter Park, Orlando, Winter Haven, etc, the Palmetto(number 89 southbound and number 90 northbound) goes via Waldo, Dade City, Tampa , etc.

I THNK this is what you are asking about, if not my apology.
 
Anthony said:
AMTRAK-P42 said:
Anthony said:
AMTRAK-P42 said:
Well crap....I wanted to ride the sunset all the way cross country. I was curious, do we know whether or not terminaiting the sunset in New Orleans is permanent, or a temporary change. I would assume it is a permanent one but being unable to accept that, I need to hear it more than once.   :lol:
"Got a call today saying that they wont be running the Sunset in August from New Orleans to ORL."

The thread starter mentioned it was simply temporary.
Sounds good...but after checking Amtrak's website 6 months into the future, it does not look to good. :(
hmm... you have a point there. weird.
Well I had no problem pricing a trip between JAX and NOL this morning on the Sunset for October 12 of this year. I did note that all of the standard bedrooms are already sold out, but I was able to get a deluxe just fine. I also checked the 14th and the 16th, all had availability. Especially the 16th, this train had all types of accomodations available.

Besides Amtrak would have to give six months notice before they could stop service for that section of the line. I've heard nothing, so whatever you saw must have been a fluke.
 
I had attempted to look for LAX to ORL and LAX to JAX, and no direct itinerary on the Sunset was given. I guess it's yet another Amtrak booking system quirk.
 
Anthony said:
I had attempted to look for LAX to ORL and LAX to JAX, and no direct itinerary on the Sunset was given. I guess it's yet another Amtrak booking system quirk.
I just went and tried JAX to LAX for October 16th and I got train #1.

Dumb question, but did you check to make sure that the date you were using was actually one of the three days a week that the Sunset actually runs?

Here's a blurb as posted elsewhere on the net from Gene Poon on the Sunset work schedules.

TRACKWORK AFFECTING THE SUNSET LIMITED
DUE TO TRACKWORK ON THE CSX SANFORD SUBDIVISION, TRAINS 1/2,

THE SUNSET LIMITED, WILL BE DISRUPTED AS FOLLOWS:

TRAIN 1 - ORIGIN DATES

    JULY 24, 27, 29

    AUGUST 5, 7, 10, 12, 14

    TRAIN 1 WILL ORIGINATE IN NEW ORLEANS FOLLOWING DAY.

    BUSES (#3001 IN ARROW) BETWEEN ORLANDO AND NEW ORLEANS.

TRAIN 2 - ORIGIN DATES

    JULY 20, 23, 25

    AUGUST 1, 3, 6, 8, 10, 13

    TRAIN 2 WILL TERMINATE IN NEW ORLEANS TWO DAYS LATER.

    BUSES (#3002 IN ARROW) BETWEEN NEW ORLEANS AND ORLANDO.

-source: AMTRAK
 
radsmom:

Like you, I am a Superliner person (mostly in the west) who has recently been forced into other kinds of trains. I recently (May/June) enjoyed my first trip on Viewliner equipment, which I found to be an agreeable experience if a bit "high tech" what with all the buttons and lights in the room. Everything seemed to be newer and work better. You should find it a pleasant change. The only thing I miss is sitting high up in the Superliner observation car. I've found nothing equivalent in the single-level trains.
 
Amtrak Watcher said:
radsmom:
Like you, I am a Superliner person (mostly in the west) who has recently been forced into other kinds of trains. I recently (May/June) enjoyed my first trip on Viewliner equipment, which I found to be an agreeable experience if a bit "high tech" what with all the buttons and lights in the room. Everything seemed to be newer and work better. You should find it a pleasant change. The only thing I miss is sitting high up in the Superliner observation car. I've found nothing equivalent in the single-level trains.
I would have to agree, I too love the superliners. :)
 
I am disturbed about the loss of the Sunset between New Orleans and the east, even for just a month. Will there be any other trains serving that area--a daylight train? I just check the Web site and there is no mention on the loss of service on the Sunset page or under Amtrak press releases. The only way to know is that the Sunset route does not come up if you try to inquire on routes, fares, reservations between New Orleans and the east. I know the Sunset is on some people's list to eliminate, but it is the only single Amtrak train that goes from coast to coast--it was the first one to do so in American rail history. Anyone know why we have the loss of this service? Isn't summer time Amtrak's busiest time for passengers? What about passengers who would be taken the train at this time?

Yikes is right!
 
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