illinoisandy
Train Attendant
The challenges faced with adverse weather, although present every winter, it is always unique and challenging.
To the maintenance crews unfreezing and removing snow from switches, fixing broken rails, equipment crews working to get traction motors working, etc., train and on board crews dealing with train equipment, platforms, and passengers issues, Station staff also dealing with platforms, buildings, passenger complaints and connections, the customer service staff fielding questions and complaints from customers who just have unrealistic expectations (Not AUers), the dispatchers and crew callers who have to make trains run against all the issues (trains, tracks, signals, and hours of service).
Yes, they know what the job is and are paid for their efforts but the cold, snow, customers, hours working and time away from family are worth giving acknowledgement to them.
THANKS
As someone who is employed in the transportation industry in Chicago it is rough work this time of year.
To the maintenance crews unfreezing and removing snow from switches, fixing broken rails, equipment crews working to get traction motors working, etc., train and on board crews dealing with train equipment, platforms, and passengers issues, Station staff also dealing with platforms, buildings, passenger complaints and connections, the customer service staff fielding questions and complaints from customers who just have unrealistic expectations (Not AUers), the dispatchers and crew callers who have to make trains run against all the issues (trains, tracks, signals, and hours of service).
Yes, they know what the job is and are paid for their efforts but the cold, snow, customers, hours working and time away from family are worth giving acknowledgement to them.
THANKS
As someone who is employed in the transportation industry in Chicago it is rough work this time of year.