mmatarella
Train Attendant
- Joined
- Mar 26, 2014
- Messages
- 18
My folks and I have used the Auto Train for MANY years, pre Amtrak too in fact.
The folks did the Sanford to Lorton trip Monday the 25th of May. They got two roomettes on the lower lever so neither has to climb to an upper bunk and to be close to the restrooms so they don't have to walk too far. This trip Mom was having major leg pains and such, beyond just being a senior.
The room attendant knew they requested dinner delivered so she would not have to talk between cars, but told them she could not do 9pm they'd asked for at check in as she'd be setting up beds by then. They agreed her suggestion of 8:30 would be fine. By 9 and no dinner they paged her and caught her in the hall a bit later. She said the paging system was down. She said the kitchen told her they could not have the dinners ready for another 20 minutes. Finally at 9:45 (remember, she insisted she'd need to bring at 8:30) she delivered them and as you'd guess they were stone cold.
Within 90 minutes of leaving Sanford, they were also told all three toilets on the lower level were out of order, and the one on the upper level failed shortly after. They were informed that they'd attempt a fix at the midnight stop and did get all but one working then. A fellow came on with a long suction hose and vac'd them out. One wonders if they just missed pumping it out whenever it's normally done?
Oh, and both the paging system and coffee setup were dead the entire trip. Other than those it was just peachy. Definitely not the kind of trip we're used to.
The folks did the Sanford to Lorton trip Monday the 25th of May. They got two roomettes on the lower lever so neither has to climb to an upper bunk and to be close to the restrooms so they don't have to walk too far. This trip Mom was having major leg pains and such, beyond just being a senior.
The room attendant knew they requested dinner delivered so she would not have to talk between cars, but told them she could not do 9pm they'd asked for at check in as she'd be setting up beds by then. They agreed her suggestion of 8:30 would be fine. By 9 and no dinner they paged her and caught her in the hall a bit later. She said the paging system was down. She said the kitchen told her they could not have the dinners ready for another 20 minutes. Finally at 9:45 (remember, she insisted she'd need to bring at 8:30) she delivered them and as you'd guess they were stone cold.
Within 90 minutes of leaving Sanford, they were also told all three toilets on the lower level were out of order, and the one on the upper level failed shortly after. They were informed that they'd attempt a fix at the midnight stop and did get all but one working then. A fellow came on with a long suction hose and vac'd them out. One wonders if they just missed pumping it out whenever it's normally done?
Oh, and both the paging system and coffee setup were dead the entire trip. Other than those it was just peachy. Definitely not the kind of trip we're used to.