For what it's worth, my TQPs 'magically increased' without any transaction entry by 1000 points on Monday. The 'short trip' I booked for this Tuesday to get me past 20K TQPs is almost unnecessary as I'm so close to the magic number. I'm beginning to think someone is manually adding them in rather than some automatic program doing it like it should be. I'm beginning to wonder if the 'automatic' TQPs stopped working for 'early AGR members'. My number is 7000205xxx as I applied for AGR the day I first became aware of its existence. Maybe they've had to do things by membership number range due to the way the system evolved.
As a retired mainframer with extensive PC code behind me as well, I can understand the frustration the IT staff must have trying to 'keep afloat' the old antique (by todays' terms) reservation system. As a contractor, I had a couple experiences through the years to keep old, archaic language (370 Assembler and RPG) application systems running while simultaneously adding new features which, of course, had to be done in the same language. In some instances, it was obvious that multiple people left their 'fingerprints' in those programs through the years from formatting, or lack of running commentary within the programs, or even oddball and/or inconsistent data field names in short pieces of code. I was once assigned to a globally known manufacturer and because of severe employee turnover, they called 5 of us contractors in (rent-a-whores) to handle the numerous daily program 'bombs' (blue screen or lockup in Windows) while the few staff remaining created new systems with new designs. We were there in the evenings as a '2nd job' for each of us while the employees worked day shift. It was easy money.
Thankfully, I had the 'luxury' of lots of time to test, test, test to verify that not only did the new features work, but that nothing had become 'broken' in the process. Verifying I didn't 'break anything' was more difficult and time consuming than verifying my new code! Only once did I 'break' something and not know it until the morning after it was moved to 'production', and the manager called me in his office and told me that new, very large machined parts being built were now needlessly transported to plant 2 to bore a hole and then transported back when plant 1 could have done it without putting them on a truck. I miss those 'good old days', but enjoy retirement MUCH more!
Edit: I decided not to 'press' the missing 1000 TQPs/$5000 spent. At this point, it might open up a can of worms in my AGR account.