Select, Select +, and Select Executive Packets 2014

[Acela150]

i assume all this is a cost saving measure??

Sure, it might save Amtrak a few bucks.
But this is about convenience for the member. You no longer have to visit with an agent to get your tickets now. You just call up, give them the voucher number, and you have a new eTicket. This IMHO is huge for the members.

No lines, no coupons to present, just pure convenience for the customer. A win-win for everyone!

I'm not sure how getting one less upgrade coupon is a win for select members.

Ditto.

 

[SubwayNut]

Just checked AGR again, My coupons are now there, under a new tab that says "exclusive benefits" on my home screen.