I'm planning a trip for a bike event in a few days; this would be my first time boarding with a bike. The website allowed me to reserve the bike from ALN-SPI with no problems, and it shows space for bikes on all four N/B Lincoln Service trains that day. However the return trip (same day) shows no space whatsoever on any of the four S/B options; there is no button to click "Add Bike to Trip" below the BC option. I have ridden that train dozens of times and have rarely seen a bike.
The phone agent was unhelpful, stating her support team had confirmed the S/B was sold out. She wouldn't transfer me to a manager.
I have a difficult time believing there is a sudden flurry of bikes headed to St. Louis. What do I do?
The phone agent was unhelpful, stating her support team had confirmed the S/B was sold out. She wouldn't transfer me to a manager.
I have a difficult time believing there is a sudden flurry of bikes headed to St. Louis. What do I do?