amtrakmichigan
Lead Service Attendant
I just purchesed tickets on Amtrak.com for a couple upcoming trips just a moment ago. I was not given the option of picking the tickets up at the station as you could in the past. Infact 2 days ago I purchsed a set of tickets and had the option of picking up at a station or shipped "express" for $15 more just like it has been for a couple years now. Now it appears the only two options are 1) U.S. mail (still free) or 2) Express delevery for $15. This must have just changed in the last 48 hours.
Not having free mail delevery in my opinion was really a joke. I'm sure many passengers had to pay the $15 to receive there tickets since MANY Amtrak stations do not have an Agent or ticket sales. I'm glad to see return of the free mailing of tickets option, but wondering why there is not an option to pick up tickets at a station now?
Not having free mail delevery in my opinion was really a joke. I'm sure many passengers had to pay the $15 to receive there tickets since MANY Amtrak stations do not have an Agent or ticket sales. I'm glad to see return of the free mailing of tickets option, but wondering why there is not an option to pick up tickets at a station now?