Any OBS crew based in DC on this board? I start my first training day in DC on Nov 1st for the Chicago run (not sure which train though) and am wondering what to expect during training. Is all of the training going to be handled in DC? Wilmington? If its in Wilmington, does Amtrak overnight you there? Thanks in advanced!
OBS Training in DC...
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Ryan
Court Jester
I would think that you'll be on the Capitol Limited, since the Cardinal is crewed out of NYP.
rrdude
Engineer
Unless things have changed, and who knows with Amtrak, but with most firms, if they require you to travel, or overnight on company business, then you can usually count on them taking care of the transportation, meal voucher, and lodging. There are exceptions of course, but those are usually spelled out in your employment contract.
Welcome aboard! And remember the mantra, (that has been so sorely forgotten at Amtrak) "The customer is ALWAYS right" (even when they are wrong)
Also, as with any company, you will run into fellow employees who will show you how to "cut corners" (closing cafe early as an example, or not making beds for customers, or not helping with luggage, yada, yada, yada) DON'T LISTEN, politely pretend to listen, and then do your job as you have been instructed, and serve your customers how You would like to be served.
There are many, many, many fine, and even excellent employees at Amtrak. Unfortunately we only usually hear about the bad apples. Be a shining star.
There, I'll get off my soapbox now.
Welcome aboard! And remember the mantra, (that has been so sorely forgotten at Amtrak) "The customer is ALWAYS right" (even when they are wrong)
Also, as with any company, you will run into fellow employees who will show you how to "cut corners" (closing cafe early as an example, or not making beds for customers, or not helping with luggage, yada, yada, yada) DON'T LISTEN, politely pretend to listen, and then do your job as you have been instructed, and serve your customers how You would like to be served.
There are many, many, many fine, and even excellent employees at Amtrak. Unfortunately we only usually hear about the bad apples. Be a shining star.
There, I'll get off my soapbox now.
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Ryan
Court Jester
Great post! I would add to that an invitation to stick around here. It'll be good professional development for you (and help line your pockets with better tips) to know what people like and dislike about service onboard the trains. Also, your understanding of why things are the way that they are would be pretty valuable information for us to have.
G
guestlsa
Guest
1st of all welcome aboard amtrak. congrats on ur new career. it will be fill with ups and downs. Now since you will be base out of dc (u didnt say you working lsa or ta/sa or fs or even chef cause they were looking for food specailist and lsa) you will be working captial limited and yes sometimes cardial (only nyp has the lounge/diner ad sleepers). you will be get lots training trips on train.
once again welcome and i look forward to seeing in chicago or dc (i work out of new york on lakeshore but sometimes i work 51/50, 19/20 and north east corridor)
once again welcome and i look forward to seeing in chicago or dc (i work out of new york on lakeshore but sometimes i work 51/50, 19/20 and north east corridor)
Its just a matter of treating peeps the way you would like to be treated IMHO!
I don't think I'm LSA, could be one of the others though. My offer letter just states OBS trainee.
Pastor Dave
Lead Service Attendant
Good luck with your new job. Maybe we'll see you on the rails soon.
ALC Rail Writer
Engineer
Chances are I'll see you this weekend, I'll be on two RTs on 29/30 between WAS and ALC 
Not on the train yet ALC, my first day of 3 week class training is Monday. I'll probably see you towards the end of the month!Chances are I'll see you this weekend, I'll be on two RTs on 29/30 between WAS and ALC
ALC Rail Writer
Engineer
Hm I won't be traveling until Christmas so, see you then... if you survive.
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