BCL
Engineer
Any issue with that?
My wife asked me to help purchase a ticket on behalf of a friend. It was someone who couldn't figure out the options, and I understood more about all the ins and out about using the website and the various train and bus options. I signed into my account since I figured I would have better access to modify or cancel if needed. I thought I had cleared my AGR # (the default) when I changed the name of the first passenger. However, when I checked the eTicket in the email (along with printing one at at QT) my AGR number is clearly listed.
I called Amtrak customer service to see if it could be removed, and was told that they can't change any of the identifying information including the AGR number. I was told that it shouldn't be credited to my point total and may be the way it's handled by the booking system even if I tried to clear the number. I thought about maybe cancelling and trying to rebook, but then the bucket price could go up and in any case this friend's email was included in the booking and she's already received the confirmation and eTicket PDF. Any cancellation would probably confuse her.
I'm just worried that someone auditing this will notice that it's not my name on the reservation and I could get in trouble for it as a T&C violation. They put pretty strong language in the T&C that suspicion of fraud can result in cancelling points or even terminating a membership. I really thought I had cleared the AGR number. Everything about the reservation looks fine except for the AGR number. She also had a AAA membership and gave us the number to use to book her ticket.
I'm not sure if perhaps my AGR # was attached simply so the reservation could be pulled up using my AGR card or with the number since I had booked it with my account. I'm frankly regretting buying this ticket, since I figure an adult working in this country should at least be able to buy a train ticket.
My wife asked me to help purchase a ticket on behalf of a friend. It was someone who couldn't figure out the options, and I understood more about all the ins and out about using the website and the various train and bus options. I signed into my account since I figured I would have better access to modify or cancel if needed. I thought I had cleared my AGR # (the default) when I changed the name of the first passenger. However, when I checked the eTicket in the email (along with printing one at at QT) my AGR number is clearly listed.
I called Amtrak customer service to see if it could be removed, and was told that they can't change any of the identifying information including the AGR number. I was told that it shouldn't be credited to my point total and may be the way it's handled by the booking system even if I tried to clear the number. I thought about maybe cancelling and trying to rebook, but then the bucket price could go up and in any case this friend's email was included in the booking and she's already received the confirmation and eTicket PDF. Any cancellation would probably confuse her.
I'm just worried that someone auditing this will notice that it's not my name on the reservation and I could get in trouble for it as a T&C violation. They put pretty strong language in the T&C that suspicion of fraud can result in cancelling points or even terminating a membership. I really thought I had cleared the AGR number. Everything about the reservation looks fine except for the AGR number. She also had a AAA membership and gave us the number to use to book her ticket.
I'm not sure if perhaps my AGR # was attached simply so the reservation could be pulled up using my AGR card or with the number since I had booked it with my account. I'm frankly regretting buying this ticket, since I figure an adult working in this country should at least be able to buy a train ticket.