Modifying reservation questions

Discussion in 'Amtrak Rail Discussion' started by JLC, Aug 24, 2019.

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  1. Aug 24, 2019 #1

    JLC

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    JLC

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    I have purchased tickets for 5 people for next May using the share fare option and paid cash. Would it be possible to modify the reservation and pay for 2 of the people using points instead and get a refund for those two tickets?
     
  2. Aug 24, 2019 #2

    niemi24s

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    niemi24s

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    The best answer may be from the folks in the AGR department.
     
  3. Aug 24, 2019 #3

    FrensicPic

    FrensicPic

    FrensicPic

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    Splitting the payment between cash and points is one thing (not sure that can be done). Changing the method of payment after making the purchase (not sure that can be done either), may be problematic also. As Niemi said...check with AGR.
     
  4. Aug 25, 2019 #4

    Acela150

    Acela150

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    Most likely no.
     
  5. Aug 25, 2019 #5

    JLC

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    JLC

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    Thanks everyone, guess that's what I'll do.
     
  6. Aug 25, 2019 #6

    Devil's Advocate

    Devil's Advocate

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    Sounds like you want to...

    1. Purchase with a group discount
    2. Split payment methods
    3. Reverse payment for two tickets
    4. Repurchase two tickets with points
    5. Maintain the original discount price

    If you were in Amtrak’s shoes would this sound like a reasonable request to you? Even if they agreed I’d be concerned that something would go wrong trying to mix so many requests with a core booking system from the 1970’s.
     

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