S
sutton
Guest
Just wanted to comment on the general topic: as one who loves Amtrak, I don't see that the majority of the workers deserve a raise! After several years of riding, I can say that at least HALF do a poor job of customer service. Half my sleeping car attendants vanished for the majority of the trip; I've had wonderful servers in the dining car, for the most part, though a few surly ones exist there--esp. on the California Zephyr (of the trains I've been on). Amtrak needs the same level of service (and funding, I know) that VIArail has. Only then will passengers take it.
OK - what's Herzog???I wasn't aware Herzog was already in Amtrak facilities. Thanks for the tip -- I'll pass it along.