Hello,
I have been trying to get Amtrak Rewards to post my trip from April 2008 (Altoona to Harrisburg and back) for a few months now and with no success. I have gone to the Rewards site and given information for Missing Points with no response. (I have tried six different times since June 14) I finally sent an email and received a rather condescending reply saying that since my ticket had the name Bill instead of William on it ( the agent put that on, not me) they would be hard pressed to give credit. I had the correct ticket numbers, etc for them but for some reason they are playing hardball over a couple hundred points.
I have also not received points for our Coast Starlight trip from LAX to PDX this May even though the other six trains we rode on that trip have been posted. Not sure why.
Any suggestions on how to secure these points is greatly appreciated.
Railroad and Mrs. Bill Next trip: CONO and Crescent in Oct. :blink:
I have been trying to get Amtrak Rewards to post my trip from April 2008 (Altoona to Harrisburg and back) for a few months now and with no success. I have gone to the Rewards site and given information for Missing Points with no response. (I have tried six different times since June 14) I finally sent an email and received a rather condescending reply saying that since my ticket had the name Bill instead of William on it ( the agent put that on, not me) they would be hard pressed to give credit. I had the correct ticket numbers, etc for them but for some reason they are playing hardball over a couple hundred points.
I have also not received points for our Coast Starlight trip from LAX to PDX this May even though the other six trains we rode on that trip have been posted. Not sure why.
Any suggestions on how to secure these points is greatly appreciated.
Railroad and Mrs. Bill Next trip: CONO and Crescent in Oct. :blink: