steamtrain6868
Train Attendant
- Joined
- Mar 22, 2011
- Messages
- 98
As a person Michael Ward seems to be a warm down to earth guy who I would not mind having a beer with. As far as a CEO I dont see the innovations that a guy like Hunter Harrison and Claude Mongeau. CN has a good record of working with Passengers (Toronto-Montreal-Windsor and GO trains) and inovations of sceduled freight trains and being able to tell custumers with certainty of when there cars will be placed or switched.I have worked with them in shipment rates and there customer service gets you a live person to talk to who gets you a rate in a matter of less then a hour.In addition CN has a Google Map of there system online. They seem to be Technology Driven.....Could it be that it is because Bill Gates is one of there largest shareholders? Railroads need to be a responsive industry like the high techs...When the industries in my planning district tell me that CSX and or NS will only switch them once a week or that it takes months to even years for the towns to work with CSX on Grade Crossing and Bridges and that they are arrogant..something is very wrong here...Maybe its not Mikes Fault but he could take a page from the playbook of Warren Buffet and GEICO and have RR rates in 15 minutes or less and tell the customers when there cars are going to be switched..As far as passengers go the MARC Brunswick-Washington DC line is a mess as far as customer satisfaction from the Passengers and the MD Transit Administration. Of the half dozen or so
commuter systems that CSX runs on the train that Uncle Sam takes to work every day is the one that Mike seems to be screwing up and doing on purpose. No wonder those who work inside the Beltway want to regulate the railroads. There is no escuse because remember that the BNSF Northstar (MN) also runs on a very busy main line railroad as well.....This line that we are a private business is not exactly true. Railroads are Corperations who are creations of the state who hold charters to run on right of ways that have been gotten thru eminent domain or the threat of...If a railroad does not do there job that right to run a line can be taken away by the STB or the State that Chartered them
commuter systems that CSX runs on the train that Uncle Sam takes to work every day is the one that Mike seems to be screwing up and doing on purpose. No wonder those who work inside the Beltway want to regulate the railroads. There is no escuse because remember that the BNSF Northstar (MN) also runs on a very busy main line railroad as well.....This line that we are a private business is not exactly true. Railroads are Corperations who are creations of the state who hold charters to run on right of ways that have been gotten thru eminent domain or the threat of...If a railroad does not do there job that right to run a line can be taken away by the STB or the State that Chartered them