This is a trip I do all the time, but this one was pretty exciting because I converted people.
I decided to go to Chicago on a whim and booked a ticket on the first Wolverine out of KAL (9:36 AM). Three ladies, carrying designer bags, boarded with me and ended up sitting in another car.
I ran into them at Union Station when we were waiting in line to board the 6:00 Wolverine back to KAL. Sure enough, they had a bunch of bags from stores along Michigan Ave.
I didn't think anything of it, since that's really common, but they were right behind me and commented that it was really hot in the waiting room and the lines are pretty long and made it super obvious this was their first time at Union Station. We were only 20 feet from the door, so I told them to watch and wait because the line would snake back toward the restrooms in no time. I asked if it was their first trip, and they said it was and that they were really excited they had such an easy way to get to/from Chicago to shop.
We talked a bit more, and I told them to buy early so they could get seats in Business Class, as that meant they could wait in the Metropolitan Lounge and have nice, cushy seats on the train (and a free drink). That led into more discussion about Amtrak, train travel in general, long-distance trips, the roomettes/bedrooms, and so on. We talked for a good 15-20 minutes while waiting to board. Then I had them follow me so I could show them how they board the Wolverine (you give the first conductor you encounter the name of your city, and they tell you to keep going... then the next conductor... then the next... until you get to your car).
They ended up sitting right behind me, and I could hear them calling all kinds of people to tell them about the shopping deals they scored and how, "This was such a nice, easy way to get to Chicago! You won't believe it! And it was so cheap! We loved not having to drive. The train has alcohol!" and so on. I couldn't help beaming. I was so happy we have new fans! And they sound like they're bringing family/friends next time.
I felt like I was "selling" Amtrak, so (in the back of my mind), I thought, "Please don't be late... please don't be late... please don't be late..." as soon as we started heading to Kalamazoo. Ha! ^_^
I also thought it was funny that I'm super shy and introverted, but if you start asking me questions about something I love, I'll talk your darn head off. I felt kind of bad and started lapsing into the usual social awkwardness, but they kept asking questions, so I just babbled on and on until we boarded and got settled. (And then I hid with earbuds and a book as usual) h34r:
I decided to go to Chicago on a whim and booked a ticket on the first Wolverine out of KAL (9:36 AM). Three ladies, carrying designer bags, boarded with me and ended up sitting in another car.
I ran into them at Union Station when we were waiting in line to board the 6:00 Wolverine back to KAL. Sure enough, they had a bunch of bags from stores along Michigan Ave.
I didn't think anything of it, since that's really common, but they were right behind me and commented that it was really hot in the waiting room and the lines are pretty long and made it super obvious this was their first time at Union Station. We were only 20 feet from the door, so I told them to watch and wait because the line would snake back toward the restrooms in no time. I asked if it was their first trip, and they said it was and that they were really excited they had such an easy way to get to/from Chicago to shop.
We talked a bit more, and I told them to buy early so they could get seats in Business Class, as that meant they could wait in the Metropolitan Lounge and have nice, cushy seats on the train (and a free drink). That led into more discussion about Amtrak, train travel in general, long-distance trips, the roomettes/bedrooms, and so on. We talked for a good 15-20 minutes while waiting to board. Then I had them follow me so I could show them how they board the Wolverine (you give the first conductor you encounter the name of your city, and they tell you to keep going... then the next conductor... then the next... until you get to your car).
They ended up sitting right behind me, and I could hear them calling all kinds of people to tell them about the shopping deals they scored and how, "This was such a nice, easy way to get to Chicago! You won't believe it! And it was so cheap! We loved not having to drive. The train has alcohol!" and so on. I couldn't help beaming. I was so happy we have new fans! And they sound like they're bringing family/friends next time.
I felt like I was "selling" Amtrak, so (in the back of my mind), I thought, "Please don't be late... please don't be late... please don't be late..." as soon as we started heading to Kalamazoo. Ha! ^_^
I also thought it was funny that I'm super shy and introverted, but if you start asking me questions about something I love, I'll talk your darn head off. I felt kind of bad and started lapsing into the usual social awkwardness, but they kept asking questions, so I just babbled on and on until we boarded and got settled. (And then I hid with earbuds and a book as usual) h34r: