Can we check bags 24 hours ahead of depature?

[me_little_me]

Have an answer from Amtrak Customer Support, may be of interest to others. I assume that this policy doesn't only apply to New York Penn, that it is nationwide? When making the enquiry I used the booking reference for our actual NYP to LAX journey, just to authenticate the enquiry. The reply arrived today 7 August 2018

Thanks for the suggestion Ed, I'll be printing this to take with.

(The bold type of the relevant sentence is mine)

Amtrak Customer Support <[email protected]>

Reply

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Today, 16:55

………[email protected]

Dear Jamie …….,

Passengers can check their baggage 48 hours prior to their scheduled departure.

We have listed baggage hours below:

New York Penn Station

Daily: 5:15 am - 10:00 pm

Sincerely,

Diane S.

Amtrak

Yeah right! That only works unless the local agent decides that their policy is more important than Amtrak's. You should find from the Customer Support rep where that is officially documented in writing. Otherwise, the next person will provide a different answer. NOTE: I deleted some of email portion unrelated to answering the question.

 

[user 6862]

I suspect you are correct MLM, each station is probably run in the manner that suits that individual place. Will try to find a quote from a rule book but don't hold your breath. I'll report back if there is a response.