"Call for price"?

Discussion in 'Amtrak Guest Rewards' started by John Webb, Sep 18, 2019.

Amtrak Unlimited Discussion Forum

Help Support Amtrak Unlimited Discussion Forum:

  1. Sep 18, 2019 #1

    John Webb

    J

    John Webb

    Train Attendant

    Joined:
    Aug 22, 2013
    Messages:
    21
    Location:
    Trinidad, Humboldt County, California
    Can anyone tell me why lately when I try to get AGR points for various trains and routes I tend to get not the number of points but an instruction to "Call for points". This is pretty inconvenient when attempting to compare routes and points pricing. Anyone know why they are doing this and when it might stop?
     
  2. Sep 18, 2019 #2

    AmtrakBlue

    AmtrakBlue

    AmtrakBlue

    Conductor Gathering Team Member

    Joined:
    May 6, 2011
    Messages:
    11,128
    Location:
    Delaware
    Are you looking on the AGR sight? If so, go to the Amtrak site and click on the points option (vs cash).
     
  3. Sep 18, 2019 #3

    pennyk

    pennyk

    pennyk

    Conductor Staff Member Administator Moderator Gathering Team Member

    Joined:
    Jul 6, 2009
    Messages:
    9,255
    Location:
    Orlando, FL
    It happened to me recently also when I was looking to travel between Orlando and LA (on the Amtrak site). I assumed that the problem was that I had too many segments. I tried just doing LA to Chicago and was able to get points. I ending up phoning AGR and got a quote for points at that time.

    Edit: BTW, I do have enough points in my account to "pay" for the trips for which I wanted quotes.
     
    Last edited: Sep 18, 2019
  4. Sep 18, 2019 #4

    oregon pioneer

    oregon pioneer

    oregon pioneer

    Conductor

    Joined:
    Feb 15, 2011
    Messages:
    2,114
    Location:
    near Seneca, Oregon
    Happening to me too, on a straightforward PDX to BOS trip, for which I have received points quotes on the Amtrak.com website many times in the past. I am wondering what's going on here, and hope it stops soon!! Really need easy planning options without having to spend time on the phone.
     
  5. Sep 18, 2019 #5

    the_traveler

    the_traveler

    the_traveler

    Conductor

    Joined:
    Nov 15, 2007
    Messages:
    25,552
    Location:
    Whatever siding I'm sitting on!
    Happened to me too.

    I think it might be if the trip has a connection. The one I tried was from WAS to FED - the only connect point is NYP. This is annoying since it used to show.

    Yes, I was on the main Amtrak site.
     
  6. Sep 19, 2019 #6

    City of Miami

    City of Miami

    City of Miami

    Conductor

    Joined:
    Jan 29, 2004
    Messages:
    1,074
    Location:
    Charlottesville VA
    I've gotten that message too.

    I think maybe all long distance sleeper fares convert at ~.0289/point so just dividing the $ fare by .0289 will you a close enough # of points for comparing and planning.

    NER trips otoh convert at ~.0223/point and that's based off the Value Fare which changes often.
     
    Last edited: Sep 19, 2019
  7. Oct 2, 2019 #7

    JLC

    J

    JLC

    Joined:
    Jul 24, 2019
    Messages:
    14
    I had the same trouble. It was because I had a connection. When I checked each segment individually, I could get the points to show. Then I added them together to get the total.
     
  8. Oct 14, 2019 at 3:21 AM #8

    PaulM

    PaulM

    PaulM

    Conductor

    Joined:
    Jun 28, 2008
    Messages:
    2,257
    Location:
    Quincy, IL
    I just did a test booking STP (St. Petersburg/Clearwater) to DEN (Denver) - 4 segments. The points option did show.
     
    oregon pioneer likes this.

Share This Page

arrow_white