the Other Mike
Lead Service Attendant
Most positions say you will go to "school" to learn.
However, entry level "agent" ( ticket/customer service) don't say anything about that but they do say you must be able to workd the " STARS / ARROW / RAILRES / Quick Track " systems.
Maybe I'm over thinking it but will you be taught these systems, or, are you expected to learn them BEFORE you apply ? ( and if so, where do you learn them ? )
thanks in advance
However, entry level "agent" ( ticket/customer service) don't say anything about that but they do say you must be able to workd the " STARS / ARROW / RAILRES / Quick Track " systems.
Maybe I'm over thinking it but will you be taught these systems, or, are you expected to learn them BEFORE you apply ? ( and if so, where do you learn them ? )
thanks in advance