Save Our Trains Michigan
Conductor
I just wanted to ask all of you if you have ever had problems with Amtrak's 800 # Agents giving the wrong information to passenger's i have had my share with them.
For Exsample
Not giving AAA Discounts when passengers ask for it
Wrong fare information
Not taking the credit card over the phone
not upgrading passengers to 1st class but tell them they have been upgraded.
For Exsample
Not giving AAA Discounts when passengers ask for it
Wrong fare information
Not taking the credit card over the phone
not upgrading passengers to 1st class but tell them they have been upgraded.