As for the chicken box dinners, its a hit and miss thing. The policy for bringing emergency food stock (chicken boxes or cold sandwiches) is for trains that have run out of revenue food stock, both diner and lounge. Complementary food and beverage are not provided for late trains. For example, the Crescent had to make a bus bridge between CLT and GRO due to freight train derailment in June. Due to the fact that 20 was going to get into NYP so late and the diner and lounge were sold out of stock, NOL management ordered food to be loaded at WAS. What we got were expired lounge car sandwiches, potato chips and non-revenue sodas. Four weeks later, while working the CNO, we hit a dump truck in Amite, LA and got held up for 6 hours while waiting on a relief engine. We had no HEP, but NOL management ordered the crew to serve meals whatever way possible. Because the policy for "chicken boxes" is for trains with no food on-board, the lounge car attendent only could whatever didn't need microwaved. Sleeping car passengers were served entree salads and the cold sandwich off the lunch menu. The conductor argued extensively with NOL management about the diner situation and demanded some sort of hot meal option, specifically chicken boxes (a Popeyes was within site of the train). Management refused sighting the company policy that as long as revenue items were available for sale, lounge or diner, no chicken boxes could be purchased. Even with the fact that the diner was out of commission due to no HEP, sleeping car passengers were not provided a hot dinner option. :blink: