Train 20 Annulled Near Spartanburg, S.C. Crescent passengers provided alternate transportation
Nov. 25, 2013
5:30 a.m. ET
Train 20, the Amtrak Crescent, operating from New Orleans to New York, became disabled at about 12 midnight ET this morning, near Spartanburg, S.C. There were no serious injuries reported by the 207 passengers or 11 train crew members, when seven of the nine cars on the train lost contact with the track. All of the cars remained upright, as did the two locomotives.
Heat, lighting and other systems were quickly reestablished aboard the train, with meals and other refreshments provided to the passengers. Amtrak chartered buses to carry the passengers to their destinations.
Train 20, which left New Orleans on Sunday morning and was due in New York City this afternoon, is annulled at the location. Passengers at Train 20’s scheduled stops between Spartanburg and New York are being provided alternate transportation on other Amtrak trains or chartered buses.
The cause of the incident will be investigated by Amtrak and Norfolk Southern, which owns, controls, maintains and dispatches this portion of the Crescent’s route, and the Federal Railroad Administration.
Passengers who have paid but choose not to travel due to this service disruption can receive a refund or a voucher for future travel. Some reservations booked online can be modified or canceled on Amtrak.com or by using the free Amtrak mobile app.
Amtrak regrets any inconvenience. This information is correct as of the above time and date. Information is subject to change as conditions warrant. Passengers are encouraged to call 800-USA-RAIL or visit Amtrak.com/alerts for Service Alerts and Passenger Notices. Schedule information and train status updates are available at the Amtrak.com home page.