Amtrak has released its new fall/winter system timetable, effective October 27, 2003. The schedule consolidates all Amtrak train and connecting bus schedules in one 128-page booklet for the first time since 1992 and – for the first time in 20 years – lists sample fares for many popular services.
The new timetable contains other significant changes to simplify the process of finding service times and destinations as well as to help passengers book space. For example, the new format now uses three-color printing to emphasize features and guide readers through the schedules. Previous editions were printed in only two ink shades. Also, the foldout system route map is now placed at the front of the publication (rather than the back) for easier access.
A new feature that should help customers use the publication is the “how-to” section, which provides a step-by-step guide to planning and booking Amtrak travel anywhere in the system. These and many other changes were made on the recommendations of Amtrak passengers who participated in market research focus groups around the country earlier this year.
The attractive publication, which employs informative illustrations and a fresh layout, may be obtained at major Amtrak stations, online at www.amtrak.com, or by calling 1-800-USA-RAIL.