As it turns out, I'm booked first class on #2172 later this month (to get 50% FC bonus points, including TQPs...I've got a shot a making Select Executive this year!), and got an email from Amtrak indicating I've been assigned a seat. In looking at my reservation online, it was 14A. So, I hunted and hunted and hunted online for a definitive seating layout of the Acela that shows actual row and seat numbers. THERE ARE NONE TO BE FOUND as far as I can tell. NOT EVEN ON WWW.AMTRAK.COM!!!
So, I dutifully went to the Amtrak website on my computer (I hate cell phones!) as suggested in the email to modify my reservation and only came up with the ability to change/cancel the reservation - for extra money, of course - not a seat change! So I turned on my cell phone and went to the Amtrak App, clicked change seats or whatever it was and presto-chango, there's the full scroll-down-to-see-it-all seating diagram showing available seats in one color, unavailable seats in another color, and my assigned seat in yet another. It appears that I am the ONLY PASSENGER in FC on the 22nd! (that's why an incredibly low price found using Amsnag!) I was pleased to find I was at a single seat, but facing BACKWARDS according to their diagram!!!! WHAT ARE THEY THINKING???????? Fortunately, I easily changed it to a forward facing seat...but until I clicked the small, hard to find 'confirm' option top right on the screen, it did not take effect! Again...what are they thinking???? The confirm button should be large, clearly visible, and immediately BELOW and ABOVE the car layout!!!