J
Jeff
Guest
This is the first time I've ever encountered this problem. I had a ticket scheduled for an 8:15 departing train from KC Union Station and didn't arrive until 8:10 and wasn't allowed to board because apparently they close the doors to the train at 8:05 and no further boarding is allowed. I was forced to purchase a higher fare ticket for a train at 4 pm (well actually 3:50 since that's when they close the doors). I didn't know Amtrak was starting to follow airline boarding protocols. Does this policy exist anywhere else and does anyone think it serves any useful purpose other than to create unnecessary transportation problems for it customers? I take the train from STL & Boston often times and I just walk to the platform and get on sometimes just a few minutes before departure. I've never heard or encountered such an inane pointless policy until today.