Is there anywhere I can see what sleeper room/ettes are open on a given itinerary or do I have to call and talk to Julie?
Do I have to talk to Julie.....?
- Thread starter jhillm
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Triley
Real Lead Service Attendant
If you mean specific room numbers that are available, she will not be able to help you, nor can you find the information online. You will have to call and talk to an agent. If you mean if a specific type of room, such as roomette or bedroom, is available, then yes you can find that info on Amtrak.com after you put in your origin/destination and dates.
Thank you- yes I meant a specific room number. I'm currently downstairs (SWC) - and while convenient to the shower and restrooms......I think the view is better upstairs. I wondered if I could "stalk" a cancellation upstairs - I hate to bother them calling everyday to ask. When I booked....I was told only downstairs was available...but I also paid low bucket.....so those two things together seem odd.
Call back and ask the agent to "Modify" your Rez so you can be Upstairs in one of tbe Roomettes #2 to #10, if Available.( with #2 being Best and #10 the Worst)
It won't cost you anymore even though some agents will try to say it will. If this happens ask for a Supervisor, and if they say none is available, thank them and call back for a better agent.
You're not bothering them, it's their job,they get paid to do this for 8 Hours!
It won't cost you anymore even though some agents will try to say it will. If this happens ask for a Supervisor, and if they say none is available, thank them and call back for a better agent.
You're not bothering them, it's their job,they get paid to do this for 8 Hours!
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Devil's Advocate
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Chances are good that the only way this feature ever gets added to the website is if enough people call and ask about specific rooms over and over again until the process begins to chew up substantial amounts of labor resources. At which point the IT costs will seem surprisingly reasonable by comparison.
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the_traveler
Engineer
I'm not sure, but I've called many times asking for an upper level room. The agent said, "Let me see ... I can give you room 7!"
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