ScottC4746
OBS Chief
EDIT: Should be #3 NOT #4
I think I found the rudest SCA EVER! His name is Rene and worked the SWC #3 leaving CHI on Saturday 28 May. I ended up in the trans-dorm so I understand that he now has a car and a half to deal with. We left at 3 PM on time and around 4:00 he stopped by the room closest to his full car and introduced himself and explained about the features of the car and then left. He forgot about the rest of us. At 4:45 I turned on my call light which remained on for 30 solid minutes. I then went back to the diner to find out where the Conductor was. Peggy, the other SCA, God I wish I was in her car. She was every so nice. Anyway, Peggy helped form a search party for Rene and we found him holed up in his room reading a paperback book. Good thing I was not having a medical emergency here. Anyway he came back to the room with me and I had to ask him about the features of the Transdorm. I did not know showers were on the second level or that everything, water, coffee, bath towels, life was one car back. Great. 6 Pm comes and I am exhausted and we see each other in the Trans-Drom hallway and I say in half an hour I will be ready to turn in. 6:45 comes around and no Rene. Turn the light on again for him. 7:30 no Rene. I saw the conductor pass my room and advised him of the length my call light had been on. He found Rene somewhere who came to my room and I point blank said you forgot about me, at 6 I had said I would be ready to turn in at 6:30. He admitted he did forget. The second night about 7:30 I was ready for the room to be converted and the same thing, light on for 45 minutes no Rene. By this time we had arrived and left at a very quick slow to 5 type station na the conductor who escorted some new passangers across the hall from me said he would get the SCA for them. Before he left I explained yet again my call light situation. After Rene came to speak with the new passangers he turned to me before he started to make there beds up and asked if I was ready. I at this point got tired of biting my tounge and and said I have been ready for some time. He snapped back over his shoulder as he makes up the other room, "I will just leave if you want me to." When he finished their room he was then ready to do mine. He slammed the top bunk down, threw the bed set up on the lower bunk...which amazingly looked perfectly made up, and then slammed the upper bunk back up and said there and stormed off after I asked for a 4:30 AM wakeup call for the 5 AM breakfast.
Now, I don't know if he did this or if it was just coinsidence, but all of a sudden the heat came on in the room and the hall way but was cold in the bathroom. A conductor was downstairs and he switched the cold back on.
I laid on top of the covers reading whilist the room cooled off again and then when I went to get under the covers, everthing was all askew. It was not even made properly.
I fortunately sleep with the curtains open because I enjoy seeing the stars at night and can gauge what time of the morning it is because at 4:40 AM I discovered I never got my wakeup call.
I know if I say anything to customer service it wont get very far. Any recommedations to ensure the top brass know about this type treatment?
I think I found the rudest SCA EVER! His name is Rene and worked the SWC #3 leaving CHI on Saturday 28 May. I ended up in the trans-dorm so I understand that he now has a car and a half to deal with. We left at 3 PM on time and around 4:00 he stopped by the room closest to his full car and introduced himself and explained about the features of the car and then left. He forgot about the rest of us. At 4:45 I turned on my call light which remained on for 30 solid minutes. I then went back to the diner to find out where the Conductor was. Peggy, the other SCA, God I wish I was in her car. She was every so nice. Anyway, Peggy helped form a search party for Rene and we found him holed up in his room reading a paperback book. Good thing I was not having a medical emergency here. Anyway he came back to the room with me and I had to ask him about the features of the Transdorm. I did not know showers were on the second level or that everything, water, coffee, bath towels, life was one car back. Great. 6 Pm comes and I am exhausted and we see each other in the Trans-Drom hallway and I say in half an hour I will be ready to turn in. 6:45 comes around and no Rene. Turn the light on again for him. 7:30 no Rene. I saw the conductor pass my room and advised him of the length my call light had been on. He found Rene somewhere who came to my room and I point blank said you forgot about me, at 6 I had said I would be ready to turn in at 6:30. He admitted he did forget. The second night about 7:30 I was ready for the room to be converted and the same thing, light on for 45 minutes no Rene. By this time we had arrived and left at a very quick slow to 5 type station na the conductor who escorted some new passangers across the hall from me said he would get the SCA for them. Before he left I explained yet again my call light situation. After Rene came to speak with the new passangers he turned to me before he started to make there beds up and asked if I was ready. I at this point got tired of biting my tounge and and said I have been ready for some time. He snapped back over his shoulder as he makes up the other room, "I will just leave if you want me to." When he finished their room he was then ready to do mine. He slammed the top bunk down, threw the bed set up on the lower bunk...which amazingly looked perfectly made up, and then slammed the upper bunk back up and said there and stormed off after I asked for a 4:30 AM wakeup call for the 5 AM breakfast.
Now, I don't know if he did this or if it was just coinsidence, but all of a sudden the heat came on in the room and the hall way but was cold in the bathroom. A conductor was downstairs and he switched the cold back on.
I laid on top of the covers reading whilist the room cooled off again and then when I went to get under the covers, everthing was all askew. It was not even made properly.
I fortunately sleep with the curtains open because I enjoy seeing the stars at night and can gauge what time of the morning it is because at 4:40 AM I discovered I never got my wakeup call.
I know if I say anything to customer service it wont get very far. Any recommedations to ensure the top brass know about this type treatment?
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