Just received this email. Anyone else ever had one like this? I haven't clicked on the link, yet. Wondered what everyone thinks about this. Is it a new survey process for Amtrak?
New Amtrak Survey I Received
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haolerider
Conductor
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This is a routine survey form used by Amtrak and the names/addresses come from the data warehouse that keeps track of past riders. Please complete this honestly and allow Amtrak to get your opinion into their research.
I got one too Tom, along with acouple of the regular mailed trip segment surveys, for some reason mine have to do with coach travel instead of sleeper segments, do you think perhaps they are considering upgrading coach service or have lots of complaints and are attempting to improve service because of this?
Well - I just took this survey and they wanted my opinion on which of four new "Going Green" logos Amtrak should use. I clip boarded the logos and will try to post them later so you can have a look.
That's all this was about - which going green logo and what statements about going green they should use.
They were probably asking the wrong person as I don't put much stock on all this environmental hooey anyway.
That's all this was about - which going green logo and what statements about going green they should use.
They were probably asking the wrong person as I don't put much stock on all this environmental hooey anyway.
dart330
OBS Chief
The only route I get surveys for is the Missouri River Runner. They almost always mail me one within a couple weeks of travel.
Lets see those logos.
Lets see those logos.
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None of the above, why are they wasting staff time and resources on foolishness like this, they have lots more to fix/decide/change instead of this nonsense! How many members of AGR are gonna give away points to the green crusade, same ones that take up the Nigerian Prince on his offer for riches Id think!!! :blink:
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The segment surveys I receive are usually regarding Pacific Surfliners - my regular rides - with one awhile back about a Coast Starlight trip in Coach. Most recent questionnaire, a couple weeks ago, was a much longer (new?), more detailed form and asked about a July ride LAX-OSD. As it happens, that was the one during the OTOL SoCal RailFest. Had there been room for comments I would have complained bitterly about the noisy group of railfans who made life difficult for everybody in BC all the way to Oceanside. Some people! 
Those logos all stink.
Those logos all stink.
wayman
Engineer
Totally agree. I hope there was a way to say that on the survey.
the_traveler
Engineer
I don't like any of them either! And I would much rather spend my points on taking a green trip on Amtrak than giving them up to Amtrak/AGR for who knows what!
That's why I don't ride those SoCal trains. There was this noisy group in BC from SAN-LAX last October I remember! :lol:I would have complained bitterly about the noisy group of railfans who made life difficult for everybody in BC all the way to Oceanside. Some people!
haolerider
Conductor
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That's the purpose of surveys and focus group - to get everyone's opinion - and then make a decision. You should be glad they are asking about logos, coach service, etc. It's better to be a part of the solution than to constantly criticize the problem.I don't like any of them either! And I would much rather spend my points on taking a green trip on Amtrak than giving them up to Amtrak/AGR for who knows what!That's why I don't ride those SoCal trains. There was this noisy group in BC from SAN-LAX last October I remember! :lol:I would have complained bitterly about the noisy group of railfans who made life difficult for everybody in BC all the way to Oceanside. Some people!
I also received the survey:
Amtrak Green Awareness E-survey
EDIT: Survey password was included and already in place when I went to the link.
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I would agree if it was a true survey instead of being formated for ez use on computer tallying! there is no place for comments or suggestions on these, a 1-10 scale or which of the four do you like doesnt really allow the respondents any feedback! Instead of hiring outside outfits to run these scams they should make the plentiful desk jockeys in Amtraks organization conduct real surveys and not just marketing schemes!That's the purpose of surveys and focus group - to get everyone's opinion - and then make a decision. You should be glad they are asking about logos, coach service, etc. It's better to be a part of the solution than to constantly criticize the problem.I don't like any of them either! And I would much rather spend my points on taking a green trip on Amtrak than giving them up to Amtrak/AGR for who knows what!That's why I don't ride those SoCal trains. There was this noisy group in BC from SAN-LAX last October I remember! :lol:I would have complained bitterly about the noisy group of railfans who made life difficult for everybody in BC all the way to Oceanside. Some people!
I don't know what survey the poster was seeing, but the one I completed provided space for, and specifically solicited, comments on each logo in question. Other questions were indeed scaled.
haolerider
Conductor
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Unless you have a massive market research department, most companies use outside companies to conduct their market research/focus group, etc. I also don't know where you think the "plentiful desk jockeys" in Amtrak's organization are, but most departments are pretty lean. I believe the market research department consists of 4-5 people.I would agree if it was a true survey instead of being formated for ez use on computer tallying! there is no place for comments or suggestions on these, a 1-10 scale or which of the four do you like doesnt really allow the respondents any feedback! Instead of hiring outside outfits to run these scams they should make the plentiful desk jockeys in Amtraks organization conduct real surveys and not just marketing schemes!That's the purpose of surveys and focus group - to get everyone's opinion - and then make a decision. You should be glad they are asking about logos, coach service, etc. It's better to be a part of the solution than to constantly criticize the problem.I don't like any of them either! And I would much rather spend my points on taking a green trip on Amtrak than giving them up to Amtrak/AGR for who knows what!That's why I don't ride those SoCal trains. There was this noisy group in BC from SAN-LAX last October I remember! :lol:I would have complained bitterly about the noisy group of railfans who made life difficult for everybody in BC all the way to Oceanside. Some people!
I know that the AGR department consists of one Senior Manager and either 2 or 3 assistants. Not much fluff there either.Unless you have a massive market research department, most companies use outside companies to conduct their market research/focus group, etc. I also don't know where you think the "plentiful desk jockeys" in Amtrak's organization are, but most departments are pretty lean. I believe the market research department consists of 4-5 people.I would agree if it was a true survey instead of being formated for ez use on computer tallying! there is no place for comments or suggestions on these, a 1-10 scale or which of the four do you like doesnt really allow the respondents any feedback! Instead of hiring outside outfits to run these scams they should make the plentiful desk jockeys in Amtraks organization conduct real surveys and not just marketing schemes!That's the purpose of surveys and focus group - to get everyone's opinion - and then make a decision. You should be glad they are asking about logos, coach service, etc. It's better to be a part of the solution than to constantly criticize the problem.I don't like any of them either! And I would much rather spend my points on taking a green trip on Amtrak than giving them up to Amtrak/AGR for who knows what!That's why I don't ride those SoCal trains. There was this noisy group in BC from SAN-LAX last October I remember! :lol:I would have complained bitterly about the noisy group of railfans who made life difficult for everybody in BC all the way to Oceanside. Some people!
G
Guest
Guest
A little hyperbole to point out the unsatisfactory format of the survey, my apologies to the hard working office workers in the Amtrak marketing department, just wish theyd design a better survey form to allow real feedback, we got really short notice on the mystery rider slot, perhaps those members that know Amtrak big shots can drop a word about improving this so called survey??I know that the AGR department consists of one Senior Manager and either 2 or 3 assistants. Not much fluff there either.Unless you have a massive market research department, most companies use outside companies to conduct their market research/focus group, etc. I also don't know where you think the "plentiful desk jockeys" in Amtrak's organization are, but most departments are pretty lean. I believe the market research department consists of 4-5 people.I would agree if it was a true survey instead of being formated for ez use on computer tallying! there is no place for comments or suggestions on these, a 1-10 scale or which of the four do you like doesnt really allow the respondents any feedback! Instead of hiring outside outfits to run these scams they should make the plentiful desk jockeys in Amtraks organization conduct real surveys and not just marketing schemes!That's the purpose of surveys and focus group - to get everyone's opinion - and then make a decision. You should be glad they are asking about logos, coach service, etc. It's better to be a part of the solution than to constantly criticize the problem.I don't like any of them either! And I would much rather spend my points on taking a green trip on Amtrak than giving them up to Amtrak/AGR for who knows what!That's why I don't ride those SoCal trains. There was this noisy group in BC from SAN-LAX last October I remember! :lol:I would have complained bitterly about the noisy group of railfans who made life difficult for everybody in BC all the way to Oceanside. Some people!
p&sr
OBS Chief
Here's a better idea for a "green" logo that they can use:
A picture of a Daisy, and in the Center the smiling face of Thomas the Tank Engine.
They can have this idea for free. The royalties for Thomas they'll have to arrange themselves.
p&sr
OBS Chief
For a subject this important... they ought to do a Survey about it!
:lol: :lol: :lol:
the_traveler
Engineer
But they should first do a survey to see if they should do a survey about this! :lol: I wouldn't want them to waste time and money on a survey if the survey says there is no reason to issue a survey to survey people about how they feel about having a survey done!
(I had to use Government-speak so that it would be understood! )haolerider
Conductor
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Does this kind of drivel really make any sense? WOT=waste of time!But they should first do a survey to see if they should do a survey about this! :lol: I wouldn't want them to waste time and money on a survey if the survey says there is no reason to issue a survey to survey people about how they feel about having a survey done!
RailFanLNK
Conductor
Hey...goin' green seems to be something the yunger folks think is hip and if Amtrak is trying to be "hip" I'm all for it. I go to Pro Rail meetings in Nebraska and I'm the youngest guy (46) by about 30 years! :lol: I think the 4th logo is coolest going from top to bottom and left to right. There is a myriad of things that Amtrak needs to devote its time to, but if you can get people to ride the train because its better for the enviorment, by all means come up with a logo. Please just don't spend $40 Million and 5 years to come up with a logo!
I got the survery email and decided to take the time to fill it out. I clicked through to the welcome page which had a password filled in. When I clicked in to begin the survey, I got a screen that said I don't qualify for the survey. Now when I try to click in, it says that my survey is completed.
This is not certainly not what Amtrak needs from a marketing reserach firm they have hired. Anyone else with the same issue?
This is not certainly not what Amtrak needs from a marketing reserach firm they have hired. Anyone else with the same issue?
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