"Attack mode " ...perfect description of the way things are here so often .
I disagree with this.
This is not an official Amtrak forum- this is a forum for people who like to travel on Amtrak. New posters frequently come here and get answers to their Amtrak questions - and the most helpful "correct" answer (complaining directly to Amtrak) has already been posted. Considering that the OP didn't even ask for a resolution to his/her problem, that's pretty helpful behavior.
Imagine this was a forum for people who like Ford pickup trucks. If you went on such a forum and asked about parts for a 1997 F-150 transmission, and somebody gave you a helpful answer, that would be a good thing. But if you posted as a newbie on a Ford forum about how much Ford trucks suck and how you're going to get a Chevy next time, wouldn't you expect people to reply in a less than friendly manner?
The OP did not come here asking for help. The OP intentionally came here, to a forum full of Amtrak fans, simply to say how much he/she hated a trip on Amtrak and how he/she will never ride Amtrak again. In most places on the Internet, this is considered "trolling".