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Let me say that I love riding Amtrak . I have been on the City of New Orleans , California Zephyr ,Coast Starlight , Sunset Limited and the San Joaquins all part of my first trip last month . I have no problem with delays thats why I took the train to start with . But the service on CZ was...

The crew on the CZ west bound and in particular car steward Diane was horrible and made the trip unbearable . I as well as others made complaints to the conductor , customer service and I have written a letter to my Senator telling her that if this was what service is about the CZ route was not...