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In October, I joined Netflix through the on-line shopping mall thinking it was going to be an easy 1500 points for Al and I to use on an upcoming trip. After sending several letters, faxing original receipts, and calling every week since March :angry: , I FINALLY got the 1500 points posted...

I recently recieved an e-mail with my account activity and it shows 500 bonus points and not 5000. Are they wrong or will the 5000 points show up in 6-8 weeks? Should I call anyone or is this normal? Thanks!