AGR CONFUSION!!!

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Rail Freak

Rail Freak

Engineer
Joined
Apr 5, 2008
Messages
4,968
Location
Tampa Bay, Florida
Well,

I've spent the last hour having SUCH a PLEASENT, & a little confusion tossed in, coversation with AGR!!! <_<

My question: "How many points will it cost me for a trip ELP-LAX-PDX-WGL?"

Jake's answer: You Can't get that route connection :angry:

ME; SUPERVISOR PLEASE ( & I was nice & laid back :rolleyes: )

Supervisor: "I can customize this for you, 1 ZONE=15000 pts, on the phone but, you cant get this connection on line..

ME: While I've got you here, "Let's talk NOL-WGL? ;)

Supervisor: "If you go the Default Route (NOL-CHI-WGL) it will be 20,000 for a roomette"

However, if I want to customize the connection by going NOL-LAX-WGL, It would cost me 15,000 pts. NOL-ELP (1 zone) & 15,000 ELP-WGL (1 zone) =====30,000 pts!!! :eek: :cool: :unsure: :(

I'm glad I'm leaving in two weeks for a little train ride!!!!! :D

RF
 
Rail Freak said:
Well,I've spent the last hour having SUCH a PLEASENT, & a little confusion tossed in, coversation with AGR!!! <_<

My question: "How many points will it cost me for a trip ELP-LAX-PDX-WGL?"

Jake's answer: You Can't get that route connection :angry:

ME; SUPERVISOR PLEASE ( & I was nice & laid back :rolleyes: )

Supervisor: "I can customize this for you, 1 ZONE=15000 pts, on the phone but, you cant get this connection on line..

ME: While I've got you here, "Let's talk NOL-WGL? ;)

Supervisor: "If you go the Default Route (NOL-CHI-WGL) it will be 20,000 for a roomette"

However, if I want to customize the connection by going NOL-LAX-WGL, It would cost me 15,000 pts. NOL-ELP (1 zone) & 15,000 ELP-WGL (1 zone) =====30,000 pts!!! :eek: :cool: :unsure: :(

I'm glad I'm leaving in two weeks for a little train ride!!!!! :D

RF
Click to expand...
My question is the atl to lax routing still a 2 zone reward? I'm planning to take the train to atl to get the most out of my reward :rolleyes: . I'm already working on my oct. trip and my 2011 trip. :) But, after seeing the movie 2012 :eek: I don't think I will be going to California that year. (2012) :eek:
 
Bigval109 said:
But, after seeing the movie 2012 :eek: I don't think I will be going to California that year. (2012) :eek:
Click to expand...
Oh, there's plenty of time in 2012 for visiting California. I'm taking my daughter in August, months before it falls into the ocean. We'll be back in Wisconsin in plenty of time to celebrate being the new north pole. :)
 
Bigval109 said:
Rail Freak said:
Well,I've spent the last hour having SUCH a PLEASENT, & a little confusion tossed in, coversation with AGR!!! <_<

My question: "How many points will it cost me for a trip ELP-LAX-PDX-WGL?"

Jake's answer: You Can't get that route connection :angry:

ME; SUPERVISOR PLEASE ( & I was nice & laid back :rolleyes: )

Supervisor: "I can customize this for you, 1 ZONE=15000 pts, on the phone but, you cant get this connection on line..

ME: While I've got you here, "Let's talk NOL-WGL? ;)

Supervisor: "If you go the Default Route (NOL-CHI-WGL) it will be 20,000 for a roomette"

However, if I want to customize the connection by going NOL-LAX-WGL, It would cost me 15,000 pts. NOL-ELP (1 zone) & 15,000 ELP-WGL (1 zone) =====30,000 pts!!! :eek: :cool: :unsure: :(

I'm glad I'm leaving in two weeks for a little train ride!!!!! :D

RF
Click to expand...
My question is the atl to lax routing still a 2 zone reward? I'm planning to take the train to atl to get the most out of my reward :rolleyes: . I'm already working on my oct. trip and my 2011 trip. :) But, after seeing the movie 2012 :eek: I don't think I will be going to California that year. (2012) :eek:
Click to expand...

If your route takes you via WAS, from what I'm hearing, it's a 3 zone now???

RF
 
2nd Try NOL-LAX-WGL :rolleyes: <_< :unsure: !!!!!!

ME: " Is it possible to go from NOL-WGL via LAX?"

AGR Agent:" Because it is a customized routing it would be 20,000 for NOL-LAX, & 15,000 LAX-WGL."

ME: "But I'm only traveling in 2 zones!"

AGENT:" Burt this is a customized route!"

ME:"I'm not trying to be a pain but, may I speak to a supervisor?"

AGENT: "Can't I help you?"

ME:"There seems to be some confusion! No offense but , I'd like to talk to a supervisor!"

SUPERVISOR:"Sir, since this is a customized route it will be 20,00 NOL-LAX,15,000 LAX-PDX & 15,000 PDX-WGL ====50,000 pts! :eek: :(

After several minutes she agreed with me and said it would only be 20,000 total NOL-CHI-LAX-PDX-WGL!!!! :D

The only problem is, I'm just planning & will have to go thru this again, I'M SURE!!!

RF
 
I'm impressed that you got routed NOL-CHI-LAX-PDX-WGL for only 20k points. I would have agreed with the first agent, that it would be 2 awards, since I can't get amtrak.com to give me any routing other than directly NOL-CHI-WGL. (Though thinking about it, I would have claimed two one-zone awards: NOL-CHI-ABQ and ABQ-LAX-PDX-WGL. But still that would be 30k points rather than 20k.)

Good for you!
 
Ispolkom said:
I'm impressed that you got routed NOL-CHI-LAX-PDX-WGL for only 20k points. I would have agreed with the first agent, that it would be 2 awards, since I can't get amtrak.com to give me any routing other than directly NOL-CHI-WGL. (Though thinking about it, I would have claimed two one-zone awards: NOL-CHI-ABQ and ABQ-LAX-PDX-WGL. But still that would be 30k points rather than 20k.)
Good for you!
Click to expand...
I tried to be respectful, yet ........ They all seemed to be new at their jobs!!! The supervisor told me I could'nt get to LAX from NOL without going thru CHI!?!?!? :huh: Since I didn't want to take the SL, I let it go for another day! :cool:

RF
 
So, what is a "customized route"? I've not heard this term before.
 
Rail Freak said:
I tried to be respectful, yet ........ They all seemed to be new at their jobs!!! The supervisor told me I could'nt get to LAX from NOL without going thru CHI!?!?!? :huh: Since I didn't want to take the SL, I let it go for another day! :cool: RF
Click to expand...
It's all a question of good manners. You don't want to be rude and point out his error.

At least when it's in your favor.
 
Rail Freak said:
Bigval109 said:
Rail Freak said:
Well,I've spent the last hour having SUCH a PLEASENT, & a little confusion tossed in, coversation with AGR!!! <_<

My question: "How many points will it cost me for a trip ELP-LAX-PDX-WGL?"

Jake's answer: You Can't get that route connection :angry:

ME; SUPERVISOR PLEASE ( & I was nice & laid back :rolleyes: )

Supervisor: "I can customize this for you, 1 ZONE=15000 pts, on the phone but, you cant get this connection on line..

ME: While I've got you here, "Let's talk NOL-WGL? ;)

Supervisor: "If you go the Default Route (NOL-CHI-WGL) it will be 20,000 for a roomette"

However, if I want to customize the connection by going NOL-LAX-WGL, It would cost me 15,000 pts. NOL-ELP (1 zone) & 15,000 ELP-WGL (1 zone) =====30,000 pts!!! :eek: :cool: :unsure: :(

I'm glad I'm leaving in two weeks for a little train ride!!!!! :D

RF
Click to expand...
My question is the atl to lax routing still a 2 zone reward? I'm planning to take the train to atl to get the most out of my reward :rolleyes: . I'm already working on my oct. trip and my 2011 trip. :) But, after seeing the movie 2012 :eek: I don't think I will be going to California that year. (2012) :eek:
Click to expand...

If your route takes you via WAS, from what I'm hearing, it's a 3 zone now???

RF
Click to expand...
well I guess this may be my last lax to atl as a 2 zone reward :angry: . And I brought my ticket from atl to was too :eek: . Well at least I got one before they started to rob us of our points. But all is not lost I have another 2 zone reward in mind for next year that won't go over 3 zones. Traveler gave me an idea back in dec. :)
 
Bigval109 said:
Rail Freak said:
Bigval109 said:
Rail Freak said:
Well,I've spent the last hour having SUCH a PLEASENT, & a little confusion tossed in, coversation with AGR!!! <_<

My question: "How many points will it cost me for a trip ELP-LAX-PDX-WGL?"

Jake's answer: You Can't get that route connection :angry:

ME; SUPERVISOR PLEASE ( & I was nice & laid back :rolleyes: )

Supervisor: "I can customize this for you, 1 ZONE=15000 pts, on the phone but, you cant get this connection on line..

ME: While I've got you here, "Let's talk NOL-WGL? ;)

Supervisor: "If you go the Default Route (NOL-CHI-WGL) it will be 20,000 for a roomette"

However, if I want to customize the connection by going NOL-LAX-WGL, It would cost me 15,000 pts. NOL-ELP (1 zone) & 15,000 ELP-WGL (1 zone) =====30,000 pts!!! :eek: :cool: :unsure: :(

I'm glad I'm leaving in two weeks for a little train ride!!!!! :D

RF
Click to expand...
My question is the atl to lax routing still a 2 zone reward? I'm planning to take the train to atl to get the most out of my reward :rolleyes: . I'm already working on my oct. trip and my 2011 trip. :) But, after seeing the movie 2012 :eek: I don't think I will be going to California that year. (2012) :eek:
Click to expand...

If your route takes you via WAS, from what I'm hearing, it's a 3 zone now???

RF
Click to expand...
well I guess this may be my last lax to atl as a 2 zone reward :angry: . And I brought my ticket from atl to was too :eek: . Well at least I got one before they started to rob us of our points. But all is not lost I have another 2 zone reward in mind for next year that won't go over 3 zones. Traveler gave me an idea back in dec. :)
Click to expand...
Is that "old dog" hording info? ;) I'll trade ya a Mr.FSS for a Traveler_ even up??? :lol:

RF
 
A "customized route" is what we "normal" folks call multi-city booking! ;) AGR can not book a multi-city booking as a single award, just what comes up on the "regular screen" when you put in from "A" to "B"!

Rail Freak said:
I'll trade ya a Mr.FSS for a Traveler_ even up??? :lol:
Click to expand...
I have a clause in my contract that says that I can reject any trade I deem not equal - so I would reject that trade, especially with no trains nearby! :lol:
 
So, a "customized" (multi city) one-way roomette costs 20K vs 15K? And a customized one way bedroom would cost 30K, vs. 20K?
 
MJL said:
So, a "customized" (multi city) one-way roomette costs 20K vs 15K? And a customized one way bedroom would cost 30K, vs. 20K?
Click to expand...
I recently booked an AGR multi-city three zone from BOS to PDX for 35,000 points, the correct amount of points.The agent had to consult with a supervisor because it was a "customized" routing.The only "regular" computer routing was sold out, necessitating my requesting a multi-city routing.
 

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