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Cancel trip made with points

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Reward Ticket Cancellations & Modifications

The following applies to tickets redeemed using Amtrak Guest Rewards points:

One-Way, Round-Trip, or Multi-Segment Reward Travel

  • Cancellations: A 10% points penalty is assessed for any refund (redeposit) to the Member account. If canceling a non-sleeper ticket within 24 hours prior to departure, or a sleeper ticket within 14 days prior to departure, an additional "close-in" penalty of 10% of the points redeemed will be collected (waived for Select Executive members).
  • Modifications: A points difference (to new, prevailing fare) will apply in all cases with a 10% points penalty withheld on any fare difference returned to member. If modifying a non-sleeper ticket within 24 hours prior to departure, or a sleeper ticket within 14 days prior to departure, an additional "close-in" penalty of 10% of the points redeemed will be collected (waived for Select Executive members).

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Hello pennyk,

 

Would you be able to post the link where you found this information on the Amtrak Guest Rewards website?

 

I had looked at this page:

https://www.amtrakguestrewards.com/info/terms

 

and the word "penalty" in section E, paragraph 2, contains a dead link from 2016

 

http://www.amtrakguestrewards.com/info/2016redemptionguidelines

 

Thank you for your help :)

Juan

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I am slowly coming to the conclusion that if I am not gunning for AGR status, there is really no reason to have an AGR account at all. I can almost always get a better deal with my Chase Sapphire Reserve Card, and associated travel agent.

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The info pennyk posted is actually from the main Amtrak website ...

https://www.amtrak.com/planning-booking/changes-refunds/refund-and-cancellation-policy.html

Thanks John.

 

interesting... it seems one is better off purchasing AGR points to have a less harsher penalty if one has to cancel a trip.

 

Juan

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