Jump to content
ain't no Metroliner

Red Caps to meet arriving Cardinal at NY Penn Station

Recommended Posts

The Cardinal is scheduled to arrive at NY Penn Station at 9:58 PM at night. Does anyone know if the Red Caps are usually still around that late at night to help arriving passengers get their luggage to street level? What about if the train is late? Thanks.

Share this post


Link to post
Share on other sites

I am not certain for sure, but I believe there will be Red Caps available for the arrival of the Cardinal, even if it is late. After all, the Red Caps are Amtrak employees.

Share this post


Link to post
Share on other sites

There are redcaps, but not many, at that time of night. Be sure to let a conductor, or your sleeper attendant, know before arrival, that you need assistance....

Share this post


Link to post
Share on other sites

There are a few Red Caps, but like stated above make sure to let someone know, Conductor or your Attendant, so they can make sure sure you are taken care of.

Share this post


Link to post
Share on other sites

In order for Amtrak to claim they offer Red Cap assistance at a station, they basically have to be on duty for any train departure/arrival, regardless of the time.

Share this post


Link to post
Share on other sites

So not only did we get in at night, but we got in over five hours late, so it was 3:15 AM!!!! There was one red cap on duty and he was great. He was first helping another group, so I requested his assistance and he said to stay where we were on the platform and he would come back for us. Sure enough he came back and brought all our carry-on stuff up to the baggage claim and then he brought out our checked bags about 10 minutes later and then brought everything up to street level. Excellent service. It also helped that there was practically no one left on the train by that point, so there wasn't much demand for red cap service. I think the sleeper may have been completely empty, and we were the only ones left in business class.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 members

    No registered users viewing this page.

×