A
Adam
Guest
Hi all
Two first time Amtrak travellers from the UK seeking advice please. Back in February we booked a number of Amtrak journeys as part of a month long holiday of a lifetime tour of your lovely country. Boston to Chicago, California Zephyr, Coast Starlight and The Crescent. So far, so amazing!
Now in the last week we have had a re-route of the Zephyr through Wyoming (so sadly missing the Rockies) and a Thruway bus for five hours from Boston to Albany.
Firstly is this normal? We are travelling in October is this a time of year where a lot of maintenance is done? Might we get more changes?
Secondly having spoken to a representative on the phone yesterday I asked about some sort of refund and was offered a mighty $14! Now The Boston Chicago leg was business class, I clearly won't be getting this service on a bus. However the newly sent ticket shows the cost of my seat minus business class with an additional $96 for the bus. Feel like I'll be spending five hours on a bus I don't want to be on AND being ripped off for the privilege!
Any advice would be gratefully received. Thank you
Two first time Amtrak travellers from the UK seeking advice please. Back in February we booked a number of Amtrak journeys as part of a month long holiday of a lifetime tour of your lovely country. Boston to Chicago, California Zephyr, Coast Starlight and The Crescent. So far, so amazing!
Now in the last week we have had a re-route of the Zephyr through Wyoming (so sadly missing the Rockies) and a Thruway bus for five hours from Boston to Albany.
Firstly is this normal? We are travelling in October is this a time of year where a lot of maintenance is done? Might we get more changes?
Secondly having spoken to a representative on the phone yesterday I asked about some sort of refund and was offered a mighty $14! Now The Boston Chicago leg was business class, I clearly won't be getting this service on a bus. However the newly sent ticket shows the cost of my seat minus business class with an additional $96 for the bus. Feel like I'll be spending five hours on a bus I don't want to be on AND being ripped off for the privilege!
Any advice would be gratefully received. Thank you