E
EE Boak
Guest
(We couldn't find another thread addressing the following question; sorry if this is a duplicate)
We're taking the California Zephyr tomorrow (Wednesday) afternoon at 2pm CT between Chicago and Sacramento with a roomette. Although we'll travel in California for a bit, we obviously booked to be on the train and enjoy the journey after a fantastic ride of the Empire Builder in March.
Now, we received the following email at 9am CT this morning (Tuesday), just over 29 hours before departure:
We want to let you know that due to track work being performed by the Union Pacific Railroad, Train Number 5 will be rerouted between Denver and Salt Lake City on your date of travel.The train will travel over the historic Overland Route which runs through Wyoming. This route offers unique high prairie vistas.
We appreciate your patronage and apologize for any inconvenience.
Cancelling is not an option in our case. On a positive note (I'm not particularly annoyed, though slightly disappointed), that means we're travelling on a different route, which would make a future California Zephyr ride feel different. Still, do you think that Amtrak might agree to offer a small compensation for the reroute? I guess it depends whether they understand the ticket purchase from a utilitarian perspective (we'll bring you from point A to point B) or touristic purpose like in their route description (e.g.: beautiful Rockies blah blah).
Thoughts?
We're taking the California Zephyr tomorrow (Wednesday) afternoon at 2pm CT between Chicago and Sacramento with a roomette. Although we'll travel in California for a bit, we obviously booked to be on the train and enjoy the journey after a fantastic ride of the Empire Builder in March.
Now, we received the following email at 9am CT this morning (Tuesday), just over 29 hours before departure:
We want to let you know that due to track work being performed by the Union Pacific Railroad, Train Number 5 will be rerouted between Denver and Salt Lake City on your date of travel.The train will travel over the historic Overland Route which runs through Wyoming. This route offers unique high prairie vistas.
We appreciate your patronage and apologize for any inconvenience.
Cancelling is not an option in our case. On a positive note (I'm not particularly annoyed, though slightly disappointed), that means we're travelling on a different route, which would make a future California Zephyr ride feel different. Still, do you think that Amtrak might agree to offer a small compensation for the reroute? I guess it depends whether they understand the ticket purchase from a utilitarian perspective (we'll bring you from point A to point B) or touristic purpose like in their route description (e.g.: beautiful Rockies blah blah).
Thoughts?